Jonathan Oomens
Jonathan Oomens at Volkswagen of Downtown Chicago
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Jonathan Oomens

Senior Sales Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.8
44 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

4.8

44 Reviews

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44 Reviews of Jonathan Oomens

March 10, 2025

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Employee Rating

I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr More

by Kurtis C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 11, 2025

Volkswagen of Downtown Chicago responded

Thank you, Kurtis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago. We look forward to having you as one of our valued customers for many more years to come!

February 27, 2025

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Jon provided Great Efficient customer service. He expedited the entire process and provided me with the best possible deal on my new vehicle. Thanks so much Jon More

by BRYANTDAILEY291
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Volkswagen of Downtown Chicago responded

Thank you for your kind words! We're glad Jon was able to make your experience efficient and provide you with the best deal. We appreciate your business!

February 25, 2025

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Jonathan was great, communication between myself and his boss with Jonathan being the middle man he Git us to an agreement and I purchased my Volkswagen atlas cross sport. Smooth transaction More

by JSTEWART190
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Feb 25, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. Congratulations on the purchase of your new Volkswagen! We thank you for choosing Volkswagen of Downtown Chicago.

February 01, 2025

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Excellent experience leasing a Taos with Julian and Jonathan! Honest, kind, and knowledgeable. Highly recommend!! More

by flp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez

Feb 03, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that Julian and Jonathan were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

December 26, 2024

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I had the best sells rep. He was kind & nice. He made the car process so smooth & I was in & out. The quickest purchase ever. More

by niyanicole1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Baha Yer

Dec 27, 2024

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled to hear your sales rep made the process smooth and efficient. Enjoy your new car, and we look forward to serving you again!

November 05, 2024

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The best dealership and very good customer service. Very nice and outstanding employees. Very knowledgeable More

by BWATKINS_189
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Nov 07, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 21, 2024

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Employee Rating

Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 09, 2024

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Employee Rating

I leave this review because the sale price of my car was increased by nearly ten thousand dollars and was never told how that happened. More

by James.turney
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Aug 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, James, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Matt Kutyna or Michael Zafiriou at 312-628-4839 so that we can speak directly, we'd love to address your concerns in detail.

June 04, 2024

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Employee Rating

This is my third VW at this dealership. I have found the staff very professional. I worked with Jon Oomans and he answered all my questions and concerns and made the process very smooth and More

by albertoferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Matthew Bogdan

Jun 04, 2024

Volkswagen of Downtown Chicago responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2024

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Employee Rating

Fantastic experience. I never felt pressured and would definitely purchase my future Volkswagen at this dealership for sure More

by Kmlee1875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez , Donnie Avramov

Apr 22, 2024

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

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