Jonathan Oomens
Jonathan Oomens at Volkswagen of Downtown Chicago
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Jonathan Oomens

Senior Sales Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.9
40 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

23 yrs, 4 mos

Languages Spoken

English English

4.9

40 Reviews

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40 Reviews of Jonathan Oomens

November 05, 2024

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Employee Rating

The best dealership and very good customer service. Very nice and outstanding employees. Very knowledgeable More

by BWATKINS_189
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec

Nov 07, 2024

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

October 21, 2024

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Super easy to work with. Fast service. Had me on my way in 20 minutes. More

by CJGORMAN77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Volkswagen of Downtown Chicago responded

CJ, Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 13, 2024

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John was amazing and very helpful answered all my questions, and was very nice . So glad I bought my car from here More

by JJAUTOS08
Sales Price Transparency
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Recommend Dealer
Yes
Aug 14, 2024

Volkswagen of Downtown Chicago responded

JJ, Thank you so much for your excellent review! We are so glad that Johnathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 09, 2024

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I leave this review because the sale price of my car was increased by nearly ten thousand dollars and was never told how that happened. More

by James.turney
Service Price Transparency
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Recommend Dealer
No
Aug 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for providing this feedback, James, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Matt Kutyna or Michael Zafiriou at 312-628-4839 so that we can speak directly, we'd love to address your concerns in detail.

June 04, 2024

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This is my third VW at this dealership. I have found the staff very professional. I worked with Jon Oomans and he answered all my questions and concerns and made the process very smooth and More

by albertoferrari
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Matthew Bogdan

Jun 04, 2024

Volkswagen of Downtown Chicago responded

Alberto, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and our team. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2024

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Fantastic experience. I never felt pressured and would definitely purchase my future Volkswagen at this dealership for sure More

by Kmlee1875
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julian Perez , Donnie Avramov

Apr 22, 2024

Volkswagen of Downtown Chicago responded

Thanks for your feedback on your recent visit to Volkswagen of Downtown Chicago. It's great to hear that we were able to assist you and that you had such a positive experience.

April 06, 2024

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This was the best car leasing experience I've had in years. The entire process was handled with dignity, respect and kindness. Especially on the part of the salesman Johnny O More

by glenn.derringer
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Jocy Barrera , Matthew Bogdan, Matt Kutyna

Apr 08, 2024

Volkswagen of Downtown Chicago responded

Thanks, Glenn, for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

January 30, 2024

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Very efficient, kind, and accommodating! I have been coming to downtown VW for many years and will be coming back for many to come. More

by Jmcguire88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2024

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

January 13, 2024

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Traveled in from out of town, experience was very average compared to other car purchases. Additionally, there were extra charges on final paper work that were not discussed on phone calls prior to purchase. More

by Aklueh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rocco Cesario

Jan 17, 2024

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839.

January 09, 2024

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Employee Rating

We walked in and were greeted instantly. Love the atmosphere there! Everyone was so nice. Johnathan was great! Super down to earth. Respected us. Told him about another experience at a diffe More

by Keyeraabrimmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jonathan can do to assist you, please do not hesitate to let us know. We are always happy to help!

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