Jonathan Jacobs | Page 4

Austin Landers is great, and Walser BMW/MINI of Wichita is a fantastic dealership to work with. is a fantastic dealership to work with. More

by mandi0maria Verified Customer Verified Customer

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Working with Jonathan was a delight. I appreciate his no hassle approach and he allowed plenty of time for me to make a decision without pressure. He took the time to walk me through all I appreciate his no hassle approach and he allowed plenty of time for me to make a decision without pressure. He took the time to walk me through all available financing options. The purchasing process was a breeze, once I decided which model I wanted to purchase. More

by carlie.rouse Verified Customer Verified Customer

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Hard to put into words. Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leav Salesman was outstanding. Service center was below average/poor. Zero communication unless i called them. Usually no one would answer so i would leave voice mail. No one would return calls. I would call back and they acted like they didnt care or i was a bother to them. Took a week and a half for them to do "we owe" work on my car. Did provide loaner but made me go to them to drop off/pick up my car. For a luxury brand dealer, i expect much more than what they did. Employees in service dept area standing around talking with other employees ignoring/not paying attention to customers right in front of/next to them. First loaner i was supposed to take had check engine light on so i went back in and told the lady who finally helped me, even though it was pretty clear she wasnt sure of what she was doing as she had to keep going to someone else. She had to go to someone else and told him. He seemed a bit put off. Just got the feeling i was more of a bother than a paying customer. Only person i know the name of was my salesman, Jonathan and he was outstanding More

by Dougie Verified Customer Verified Customer

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I would buy from the Walser team again. The process was transparent and they have a good selection of 7 series to choose from. The process was transparent and they have a good selection of 7 series to choose from. More

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Jonathan was great to deal with. He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally wel He was very knowledgeable about the BMW's we looked at and knew the exact answer to any detailed question. He explained everything exceptionally well and asked us questions to help guide is in the decision making process. More

by fhitschmann Verified Customer Verified Customer

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Very easy to do business with, good price on new car and fair price on trade. Very professional and zero hassle. fair price on trade. Very professional and zero hassle. More

by warrenglenn Verified Customer Verified Customer

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I got the runaround regarding my trade-in when they owed me a check for it and a check for my deposit. It took them almost 6 weeks to get the money to me and I know how dealers work they wrote the checks on me a check for it and a check for my deposit. It took them almost 6 weeks to get the money to me and I know how dealers work they wrote the checks on December 31, so they could close out their books Furthermore, not even mailing them until Around January even though my trade-in and my deal was completed on November 18. I was informed when I traded that I would get my checks within two weeks. It took six weeks totally unacceptable. More

by taharris2000 Verified Customer Verified Customer

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Your people make the difference, everyone from lot person to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready ad to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready advise customer. More

by goshoxs Verified Customer Verified Customer

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The process of only dealing with one individual (salesman and finance) made the purchase smooth and seamless. and finance) made the purchase smooth and seamless. More

by jeffmarsteller81 Verified Customer Verified Customer

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Jonathan did a great job of educating us on the vehicle we ended up purchasing. we ended up purchasing. More

by wberry1 Verified Customer Verified Customer

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