Kenny Weber

Incompetent, Unresponsive, and the Worst BMW Experience I've Ever Had. If I could give zero stars, I would. I have previously purchased and leased two BMW 750s, so I know exactly what outstanding BMW I've Ever Had. If I could give zero stars, I would. I have previously purchased and leased two BMW 750s, so I know exactly what outstanding BMW customer service is supposed to look like. The team at this Wichita dealership is an absolute disgrace to the brand. I purchased a six-figure 2026 BMW X6 M60i from out of state. Our salesperson, Kenny, delivered the vehicle with only ONE key fob and no digital key setup card, making it completely impossible to set up the digital key features on our phones. When I reached out to Kenny to fix this, his incredibly lazy response was to tell me to go spend my own money to buy a second key at my local dealership in Colorado. It gets exponentially worse. Kenny completely failed to send us our temporary registration or any of the original ownership documents. Because of this massive oversight, we cannot legally drive our brand-new car, AND our local dealership cannot even order the missing key for us because Wichita failed to provide the proof of ownership required to do so. We are entirely stuck with a car we can't properly use. When you try to get a problem resolved here, the management team conveniently ghosts you. General Manager John completely ignores direct emails and voicemails. If you try calling their sales department, the phone just rings—no one even bothers to answer the phone during business hours. Ironically, I received significantly more help from the general BMW 1-800 corporate hotline than I did from the people who actually took my money. Once this dealership makes the sale, you are completely dead to them. They will leave you stranded without the legal paperwork required to drive your own vehicle. Do yourself a massive favor and buy your BMW literally anywhere else. More

by Daryl.korinek Verified Customer Verified Customer

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Kenny was awesome! Super friendly and if he didn’t know an answer her would find it. Super friendly and if he didn’t know an answer her would find it. More

by kschaefer Verified Customer Verified Customer

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The entire buying experience was top notch. We had all questions answered and the whole process was quick and smooth. I highly recommended and will be back to buy my next car here. We had all questions answered and the whole process was quick and smooth. I highly recommended and will be back to buy my next car here. More

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I’ve been diagnosed with agoraphobia so past experience at car dealerships have been some of the worst I’ve experienced. Kenny was incredibly kind and accommodating and when I had a minor service problem, at car dealerships have been some of the worst I’ve experienced. Kenny was incredibly kind and accommodating and when I had a minor service problem, Ashley was great at getting me an appointment quickly and couldn’t have been any nicer. Thank you. More

by catfish1308 Verified Customer Verified Customer

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Very nice and helpful. Answered questions and had good knowledge of car. Made follow up call to assist with technology. Answered questions and had good knowledge of car. Made follow up call to assist with technology. More

by fleming Verified Customer Verified Customer

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Had great experience at this dealership. Buying process was easy and seamless. Jesus was very proactive Buying process was easy and seamless. Jesus was very proactive More

by nma08854 Verified Customer Verified Customer

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Always amazing to work with Kenny. He truly takes into consideration the needs of the customer. This is my 2nd MINI purchased from him in the last 3 years. I have never felt pressur He truly takes into consideration the needs of the customer. This is my 2nd MINI purchased from him in the last 3 years. I have never felt pressured and it’s been a pleasure to work with him. MINI of Wichita is lucky to have him representing them. More

by Liv Dhyan Verified Customer Verified Customer

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Kenny was wonderfully versed in all the functions. He was patient and gracious to work with. I’ve wanted a Mini Cooper for 13 years, and I finally got my dream vehicle. I’ve spread the word to many He was patient and gracious to work with. I’ve wanted a Mini Cooper for 13 years, and I finally got my dream vehicle. I’ve spread the word to many friends to come in and work with this dealership. They were up front with all the answers to my questions. I enjoyed meeting Mason as well. As an older lady, I was thrilled to learn that Mini’s r perfect for us “young” at heart! U r never too old to check off the top item on ur bucket list. I plan on driving my Mini for pure adventures. More

by leakinsey5 Verified Customer Verified Customer

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Very attentive crew! Was my first service appointment with my new Mini. It was quick, felt like they were totally expecting me. A wash was offered as well! Was my first service appointment with my new Mini. It was quick, felt like they were totally expecting me. A wash was offered as well! More

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Kenny had previously helped with our convertible and wouldn’t use anyone else. Michelle very helpful from Audi to make it possible to purchase the Explorer wouldn’t use anyone else. Michelle very helpful from Audi to make it possible to purchase the Explorer More

by ljdefrees Verified Customer Verified Customer

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