Jon Rydings | Page 3

I dropped my car off to have the door replaced ( recall). It's been three months and I don't have my car back yet. I was called three times to come in and pick up my car, only to be told it is not ready. The It's been three months and I don't have my car back yet. I was called three times to come in and pick up my car, only to be told it is not ready. They punctured my tire side wall with a piece of metal and were going to plug it. Can you imagine???? More

by BWALDRON3 Verified Customer Verified Customer

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It took 18 months to have the keyless entry code issue resolved on one vehicle and the other vehicle's keyless entry is still unresolved. The lack of communication has been unfathomable. Jon Rydings said resolved on one vehicle and the other vehicle's keyless entry is still unresolved. The lack of communication has been unfathomable. Jon Rydings said he would step up and take over communication. The tech showed up twice and claimed his lack of wifi was the reason the issue couldn't be resolved. No one called to let us know the repair was not completed on Monday. I called and left a voicemail. It's Thursday and still nothing. More

by gwen4 Verified Customer Verified Customer

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Great job and appreciate the fantastic service. I appreciate the quick service and kind manners I appreciate the quick service and kind manners More

by CTRESCA1981 Verified Customer Verified Customer

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EXCELLENT! I bought a new Ford Bronco before I moved to Cape Cod. I will 100% drive off Cape from now on. From scheduling to follow-up, they were professiona I bought a new Ford Bronco before I moved to Cape Cod. I will 100% drive off Cape from now on. From scheduling to follow-up, they were professional, helpful, and less expensive than 3 other dealers I spoke with. Could not recommend them highly enough! More

by JK Verified Customer Verified Customer

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Worse service ever! They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multipl They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multiple times I wanted them to replace it before my warranty expired. Got a call the part was in but then put a bunch more grease on it and put silicone somewhere in the door to shield it supposedly. Also delivered my truck back to me with grease all over the interior trim panel and the outside. They also decided to reset my oil change monitor without doing an oil change More

by pfontaine74 Verified Customer Verified Customer

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I had the works package done and an update for software on my 2024 Bronco. on my 2024 Bronco. More

by livelyjc Verified Customer Verified Customer

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Colonial Ford of Plymouth is by far the best Ford dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices a dealership I have ever done business with. The staff is always friendly and attentive. My vehicles are always ready when promised, and their prices are more than fair. Honestly, I couldn’t ask for anything more. I pass a few other Ford dealerships on my way to service my vehicles there, but I will drive the extra miles every time given the exemplary service that I consistently receive. More

by MikeK Verified Customer Verified Customer

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