Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Johnny Fazio
Johnny Fazio at Suttle Cadillac

Johnny Fazio | Page 4

Service Manager

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

Contact Me
4.8
46 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

31 yrs, 7 mos

4.8

46 Reviews

Write a Review

46 Reviews of Johnny Fazio

June 04, 2026

Dealership Rating
Employee Rating

The LORD led me to Suttle Motors in July 2012 for the best deal I could find! Great place, staff, vehicles, and service! I will buy again! More

by DR.R.DEVINBEVERLY101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: SONNY HAMBY

Report | Print
Jun 04, 2026

Suttle Cadillac responded

Thank you for sharing your experience from July 2012 and for entrusting us with your Chevrolet Suburban service. Johnny and Sonny are thrilled to hear that our team and vehicles met your expectations. We look forward to assisting you again.

June 04, 2026

Dealership Rating
Employee Rating

Suttle has always worked week with me, scheduling wise - do great work and they are friendlier and more customer-accommodating than any dealership I’ve ever been to. I live 40 miles away and pass probably 2 More

by pastorjohn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Williams - 5 stars, Thomas Marks - 5 stars

Report | Print
Jun 04, 2026

Suttle Cadillac responded

Thank you for choosing us for your GMC pickup service and for driving past other dealerships to see our team. It’s rewarding to know our scheduling worked well for you and that you felt at ease during your visit. We appreciate your loyalty and look forward to welcoming you again.

June 02, 2026

Dealership Rating
Employee Rating

Suttle Motors has a Aplus rating to me. They always try to please. The shuttle service is great!! I have been a customer for years More

by sapj42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2026

Suttle Cadillac responded

We’re grateful for your years of loyalty and this top rating. We’re glad our shuttle service has been convenient for you. Thank you for trusting us with your GMC maintenance.

June 02, 2026

Dealership Rating
Employee Rating

Great service, very friendly and professional. I will definitely recommend Suttle to friends and family. More

by Jthoag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orange Team is great.

Report | Print
Jun 02, 2026

Suttle Cadillac responded

We appreciate your recommendation and are pleased our team provided friendly, professional service for your GMC Sierra 1500. Thank you for sharing your experience and we look forward to welcoming your friends and family.

June 02, 2026

Dealership Rating
Employee Rating

I brought my 2017 XT5 Cadillac from Shuttle Motors. And I'm glad to say they have done a good job with maintenance on our car. More

by gfc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Suttle Cadillac responded

Thank you for entrusting your Cadillac XT5 to our service team. It’s great to hear the maintenance met your needs. We look forward to helping with your vehicle care in the future.

June 02, 2026

Dealership Rating
Employee Rating

Suttle changed my oil and rotated my tires in a timely manner. The help was very Professional and a pleasure to work with. More

by whittom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Suttle Cadillac responded

Thank you for highlighting Johnny’s prompt and professional work on your Cadillac STS oil change and tire rotation. We’re glad the entire process was a pleasure from start to finish. We look forward to assisting you again with any future maintenance.

June 02, 2026

Dealership Rating
Employee Rating

Best dealership I have dealt with in a long time. Sales team was precise and professional. Service team very knowledgeable, helpful, and completed the task timely & efficiently More

by richarddbernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Suttle, Jon Meadows, Miles Suttle, Larry Preddy, TIM ZAYAKOSKY , Tyler Zaykosky

Report | Print
Jun 02, 2026

Suttle Cadillac responded

It’s wonderful to know your recent experience with our staff hit the mark. We’re glad our sales approach felt professional and that our service team handled your GMC efficiently and with expertise. We look forward to serving you again.

June 02, 2026

Dealership Rating
Employee Rating

Suttle Blue Team service was wonderful, courteous and respectful. Also, can Suttle Cadillac include in my e-mail car detail coupon thank you. I no longer received them and still would like to received di More

by thodge6541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 05, 2026

Suttle Cadillac responded

Thank you for choosing Suttle Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2026

Dealership Rating
Employee Rating

Great customer service. A great waiting area where you can wait for your car. Everyone is very friendly. More

by Mdeihl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2026

Suttle Cadillac responded

It’s great to hear our waiting area made you comfortable and our service felt welcoming. Johnny and our team appreciate your kind words. Thank you for trusting us with your Cadillac Escalade.

May 27, 2025

Dealership Rating
Employee Rating

You can trust Suttle Motors to take care of your automotive needs.The entire group here are top notched . More

by sm6416190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
...
3
4
5

Dealership Inventory (204 Vehicles)

used 2026 GMC Canyon car, priced at $49,399
2026 GMC Canyon
used
Onyx Black exterior
Automatic
Four-wheel Drive
$49,399
View Details
new 2026 GMC Sierra 3500 car, priced at $95,189
2026 GMC Sierra 3500
new
Downpour Metallic exterior
Automatic
Four-wheel Drive
$95,189
View Details
new 2026 Buick Enclave car, priced at $55,304
2026 Buick Enclave
new
Stone Metallic exterior
Automatic
All-wheel Drive
$55,304
View Details
new 2026 Buick Enclave car, priced at $50,699
2026 Buick Enclave
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
$50,699
View Details
used 2021 Cadillac Escalade car, priced at $55,449
2021 Cadillac Escalade
used
Black Raven exterior
Unknown
Four-wheel Drive
$55,449
View Details
new 2026 GMC Sierra 1500 car, priced at $59,149
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$59,149
View Details
View All Inventory