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John Zieja
John Zieja at Gordie Boucher Ford Lincoln of West Bend

John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.9
399 Reviews
4.9

399 Reviews

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399 Reviews of John Zieja

August 06, 2025

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Employee Rating

They go out of their way to explain your service and make sure you understand everything that needs to be done. More

by grambowmary
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kim Gonzales

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Aug 06, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

August 02, 2025

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Fast friendly. Fixed it on the first time. I have always brought my vehicles to this dealership More

by tschweiger
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Service Time
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Recommend Dealer
Yes
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Aug 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

July 25, 2025

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They did a great job keeping me informed, Also the work was done on time and they worked with my schedule. More

by daveasmithers
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Jul 25, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

July 24, 2025

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Fast service , quality people. Advised me of problems with my lights and how to fix them. More

by ABSEE
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Jul 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

July 24, 2025

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Thanks John for the great service! ! A trip back to West Bend we need a oil change and to have a tire repaired. More

by ANITALULRICH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Flynn, Tim Heim

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Jul 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

July 21, 2025

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Employee Rating

I had great service right from the start. My truck needed an update with the computer. I needed tires and had them installed at the same time. Everything is working great like it should. More

by Pkinjerski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

July 12, 2025

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Very professional but also very expensive. It would be appreciated if the mechanics would not upsell customers More

by FIVEO1404
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Recommend Dealer
Yes
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Jul 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

June 28, 2025

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Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service More

by BryanJenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Chris Flynn, Tim Heim, Wayne Zarling, Dave Brooks, Kim Gonzales, Jacob Wilson

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Jun 28, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

June 25, 2025

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Employee Rating

They were in constant communication with me throughout my vehicles repairs. Easy dropping off vehicle as well as picking it up. More

by DRPITTZ
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Jun 25, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

June 20, 2025

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Employee Rating

Normally I give 5 stars. But this time there were a few issues. I didn't get offered a car wash, even though the lady in front of me did. I didn't get a new sticker showin More

by ALLSTRKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

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