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John Zieja
John Zieja at Gordie Boucher Ford Lincoln of West Bend

John Zieja

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of John Zieja

June 20, 2025

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Employee Rating

Normally I give 5 stars. But this time there were a few issues. I didn't get offered a car wash, even though the lady in front of me did. I didn't get a new sticker showin More

by ALLSTRKS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Hohmann Service Manager 262-338-3379

June 14, 2025

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Employee Rating

Monica is very personable and polite, which are values I appreciate. She uses empathy and concern for my repair situation. She told me what to expect and asked if I’d like my car washed too. That all counts More

by Genobuilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey

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Jun 15, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

June 07, 2025

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Employee Rating

John was great to work with and overall service time was kept within about hour which I appreciate More

by ag.maurer88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

June 02, 2025

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Employee Rating

John did a great job keeping me informed on my service and exceeded my expectations. More

by JSTRUPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

May 24, 2025

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Employee Rating

Close to home, always friendly and prompt. Great service. Great communication throughout as well. Like the text updates More

by Erikkraemer1981
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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May 24, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Hohmann Service Manager 262-338-3379

May 16, 2025

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Employee Rating

They were very polite and helpful seeing that this was my first time there and got the job done the next day More

by meyer Peter 6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

April 29, 2025

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Employee Rating

The service writer was very professional and knowledgeable. The oil change was done in a short amount of time More

by Granbergr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 26, 2025

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Employee Rating

Good experience Good explanations, staff courteous I have nothing more to say so will end this questionnaire More

by NMKUFAHL
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Apr 26, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

April 23, 2025

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Employee Rating

Totally unexpected fantastic experience! A great dealership doing a phenomenal job! Recommend them to everyone! More

by Casmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

April 05, 2025

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Employee Rating

The entire staff was extremely helpful when we had car trouble. They immediately jumped into action and made it all right! More

by GINA LUKASZEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Michael Nuernberg, Larry Sabel

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Apr 05, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

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