John Varela
John Varela at Williamson Buick GMC

John Varela | Page 20

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.9
209 Reviews

Dealership Experience

11 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

209 Reviews

Write a Review

209 Reviews of John Varela

April 06, 2021

Dealership Rating
Employee Rating

All is good on service area , great attention and very professional. Time waiting was reasonably and I received call when service has been done and give explanation More

by JGBETHENCOURT2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Richard Loero, Rolando Pardo, Stephanie Reyno, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 06, 2021

Dealership Rating
Employee Rating

I have to say that my first experience with Williamson Cadillac was not that good the financial Guy was super rude , bought a Cadillac some where else and than came back to Williamson for service and let More

by qbanlink2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero, Rolando Pardo, Juan Santos , Mickey Barrios, Carlos Gomara, Skip Moosang

Apr 09, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

April 03, 2021

Dealership Rating
Employee Rating

I went for service, oil change fast as usual. Only waited 1hr. They told me that my premium service package was expired but they didn’t give me any details. More

by RKCURB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Williamson Buick GMC responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence and I'm pleased our team provided you with a quick and efficient experience. If you have any further needs or questions in regards to your service package, please do not hesitate to give us a call. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 11, 2021

Dealership Rating
Employee Rating

I bought a car two months ago, and the service post sale is horrible, nobody knows what happened with your car, and Mr Ricardo Robinson, never was helpful which a warranty of my car... please you need to re More

by LORENABOTTA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Mayorga, Ricardo Robinson

Mar 12, 2021

Williamson Buick GMC responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Beny Ledesma Benyl@wagmiami.com

February 25, 2021

Dealership Rating
Employee Rating

Professional, smooth, minimal BS, everyone nice and polite, new what I wanted and nothing more, will definitely recommend to all my friends, top notch professionals thanks More

by Jjc442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Williamson Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 23, 2021

Dealership Rating
Employee Rating

Excellent service. Turned key. Car picked up and delivered at home. And rental provided at $0. John was clear on what could be done and the time required. More

by WILLYNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2021

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Feb 26, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2021

Dealership Rating
Employee Rating

4 hours with an appointment for an oil and air cleaner change was a long time to wait and should have been done in less time More

by TODDPRESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Williamson Buick GMC responded

Todd, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 15, 2021

Dealership Rating
Employee Rating

Fast, efficient, and thorough service. John Varela is a totally customer oriented service manager who looks out for their needs. My Cadillac has many miles left thanks to Williamson’s service. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Williamson Buick GMC responded

Ron, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 13, 2021

Dealership Rating
Employee Rating

Tha team is committed in making sure you the customer is satisfied , always apologize for issue that are reoccurring. And it’s not there fault but they believe in there company. More

by DEBDENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Williamson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 10, 2021

Dealership Rating
Employee Rating

Your service has always been great and the people working there super nice. I had been a pleasure working with your dealership. I have one question. When I purchase the car which was one year old, I was T More

by GRAZIELLAOFFEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Miller

Feb 16, 2021

Williamson Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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