Dealership Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
209 Reviews
Write a Review209 Reviews of John Varela
September 09, 2021
I love this dealership, they treat their customers with respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professi respect and kindness. I have purchased two vehicles here and have always had my vehicles serviced with John Varela. He has always been very professional and accommodating. My salesman is Alberto Fernandez and he is also wonderful😊 More
Other Employees Tagged: Alberto Fernandez
August 26, 2021
Service agent,John Varela, was good. Easy to do business regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horri regarding updates & communication. Only complaint I have is that you didn’t have a loaner to provide. The cars available through enterprise are horrible. Not how I want to handle a service issue with Cadillac. More
August 04, 2021
Bruno has always been attentive and available. He keeps you updated via text and emails with quick turnaround. He locates the inventory and sends pictures when asked for. you updated via text and emails with quick turnaround. He locates the inventory and sends pictures when asked for. More
Other Employees Tagged: Bruno Zayas
July 09, 2021
Service department took its time finding the source of a an intermittent, not easily diagnosed problem. I appreciate their efforts. Car is running very well. Thanks. an intermittent, not easily diagnosed problem. I appreciate their efforts. Car is running very well. Thanks. More
Other Employees Tagged: George
July 03, 2021
Service and personnel were very good. Sorry but I don’t know what else to say about your facility except I would use you again. know what else to say about your facility except I would use you again. More
Other Employees Tagged: Carmen Alicea
June 21, 2021
Your service man John Verela is great. The service technician are another mattwr. This is the second time I've had to bring the vehicle back because the service wasn't done properly and there was a di technician are another mattwr. This is the second time I've had to bring the vehicle back because the service wasn't done properly and there was a different issue because whatever was done not done properly More
June 09, 2021
All good, only issues I had, that since you were rotating tires you would have checked the tire pressure. Secondly, the car looked dirty even though it was suppose to have been cleaned. tires you would have checked the tire pressure. Secondly, the car looked dirty even though it was suppose to have been cleaned. More
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