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170 Reviews of John Lakes
September 06, 2023
Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the company wouldn’t honor Honda’s new car service agreement. They make up a new rule that you must be under 15% oil life. Well those things can be wrong. My system currently has an error message related to the driver assist that Honda couldn’t be fixed after leaving the car with Honda. Three Hondas in a row, four within my family, it will be our last ones. More
by Harvey
Other Employees Tagged: Bobby Howard, Kent Alexander, Thomas Phelps, JJ Quest, Crista Poynor , Evan Dunaway, Clay Fenwick, Richard Norton, Scott Williams
September 05, 2023
Bobbi and technician are both good and very friendly and discussed with me all work they did discussed with me all work they did More
by Jay
Other Employees Tagged: Bobby Howard
July 01, 2023
Very fast and efficient service was complete and paid the service bill within an hour service bill within an hour More
by littlepvb
Other Employees Tagged: Bobby Howard, Crista Poynor
June 14, 2023
The service staff is wonderful. I arrive late on a Saturday afternoon. I was planning a 600+ miles trip the next day. The service advisor, JD and the service technician, Ely (I h I arrive late on a Saturday afternoon. I was planning a 600+ miles trip the next day. The service advisor, JD and the service technician, Ely (I hope that’s right) stayed late until they got my car travel ready. I’m sure they had other plans when 6:00 arrived. More
by jhoffeld
Other Employees Tagged: Bobby Howard, Crista Poynor , JD and Ely
March 19, 2023
They haven’t disappointed so far. My wife and I plan to continue taking our Honda vehicles there for service. My wife and I plan to continue taking our Honda vehicles there for service. More
by BigPauly
Other Employees Tagged: Bobby Howard, Crista Poynor
March 13, 2023
Great experience. Waiting area is very comfortable and the service was very knowledgeable and courteous. I will definitely be back Waiting area is very comfortable and the service was very knowledgeable and courteous. I will definitely be back More
by Nabbster
Other Employees Tagged: Bobby Howard, Crista Poynor
February 25, 2023
Bobby Howard is exceptional. He listens to what you need and then he delivers, and what's really nice he makes you feel good just being there. Have always been pleased with the He listens to what you need and then he delivers, and what's really nice he makes you feel good just being there. Have always been pleased with the service at Honda of the Avenues. More
by StMarysCustomer
Other Employees Tagged: Bobby Howard
January 20, 2023
The gentlemen that assisted me was extremely helpful and quick to serve! Probably the best service I’ve received so far. quick to serve! Probably the best service I’ve received so far. More
by beau.norton
Other Employees Tagged: Bobby Howard, Crista Poynor
January 06, 2023
They are very efficient and had me out of there in no time. Also they explained everything that needed to be done, and what to do to keep my car running the best that it possibly can. Thank you guys! Gre time. Also they explained everything that needed to be done, and what to do to keep my car running the best that it possibly can. Thank you guys! Great dealership and service department! More
by Jeinbinder1
Other Employees Tagged: Bobby Howard
December 23, 2022
Very professional and courteous. Did exactly what needed to be done to fix my problem. Did exactly what needed to be done to fix my problem. More
by Jhlenhart
Other Employees Tagged: Bobby Howard, Crista Poynor
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