Bobby Howard

I have owned my 2006 Honda Pilot for 13 years and was not looking forward to the car buying experience. I talked with Victor casually about car warranties, models and he was honest with a no pressure attitud looking forward to the car buying experience. I talked with Victor casually about car warranties, models and he was honest with a no pressure attitude. When I did my online research, he remembered our previous conversation and gave me options to consider. He listened and made the car buying experience much better than I ever imagined. He offered his personal cell to ask questions as I adjust to my new 2025 Honda Pilot. I have texted him a handful of times and he responds! I feel supported and cared for as a person, which is rare to say. I recommend him to anyone who wants a new car who’s considering a Honda. More

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When my dad and father in law “retired” from car maintenance, Bobby has been my advisor. I have been visiting Bobby for service on my 2006 Honda Pilot for as long as I can remember. He treats you fa maintenance, Bobby has been my advisor. I have been visiting Bobby for service on my 2006 Honda Pilot for as long as I can remember. He treats you fair and doesn’t pressure you do make a decision. He has your best interest in mind in all his recommendations and suggestions. More

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They were quick to come to my car at drop off. Car was done relatively close to when estimated. Car was done relatively close to when estimated. More

by fidget259 Verified Customer Verified Customer

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They provided amazing service and I’ve been going to this dealership for years now. dealership for years now. More

by disneyjosephine Verified Customer Verified Customer

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Bobby did a great job explaining what was needed and the work was accomplished timely and efficiently. work was accomplished timely and efficiently. More

by ONERWEWOLF80 Verified Customer Verified Customer

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Mr. Howard was professional and friendly. However, the seat in my car was lowered during service and when I asked him to raise it he said it wasn't possible in my car, that it was built "low to the ground seat in my car was lowered during service and when I asked him to raise it he said it wasn't possible in my car, that it was built "low to the ground" and there was nothing I could do.. I called the next day and they said bring it in and they'd do it for me right away. It was a simple lever and was done in seconds. His information was wrong, which cost me time and discomfort (having to ride in a lowered seat - including adjusting windows, etc.) Also, I came in for a windshield wiper reservoir that was leaking. It was fixed, but it had been already serviced before by the dealer and according to Mr. Howard it was done incorrectly. I don't think I should have to pay again for something that was supposed to have been address before but was done incorrectly, according to the technician who repaired it. Not a good visit. More

by serenity352 Verified Customer Verified Customer

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Bobby is great! Haven’t done anything else but service at dealership. Live in Yulee and gladly make the trip for service with Nobby. Haven’t done anything else but service at dealership. Live in Yulee and gladly make the trip for service with Nobby. More

by COLONCUBS Verified Customer Verified Customer

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They were quick to fit me in and make the repair. Bobby communicated well and kept me informed of where things were and what the charges would be. Bobby communicated well and kept me informed of where things were and what the charges would be. More

by catie0 Verified Customer Verified Customer

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Bobby Howard strives for excellence every time I’ve had the pleasure of working with him. He succeeds every time. the pleasure of working with him. He succeeds every time. More

by emeckert Verified Customer Verified Customer

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The staff was friendly and helpful. They were fast and great to work with. We will be back for additional service. They were fast and great to work with. We will be back for additional service. More

by kerrieccrace Verified Customer Verified Customer

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