John LaGrassa
John LaGrassa at Germain Honda of Surprise
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John LaGrassa

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
14 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 mos

Languages Spoken

English English

4.9

14 Reviews

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14 Reviews of John LaGrassa

December 26, 2024

Dealership Rating
Employee Rating

It was very nice working with them. All my questions were answered. I love my new car. More

by tbconley1
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Montana Boone, Branden Cole

Dec 30, 2024

Germain Honda of Surprise responded

Thank you! We're glad you felt well accommodated and informed during your sales visit. We appreciate your business and hope to work with you again in the future. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

December 18, 2024

Dealership Rating
Employee Rating

John LaGrassa was pleasant and attentive. Very good with the details of the car we selected. Finance Manager Ty Crews was friendly and thorough with all the lease details. More

by joyceandneal1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

Dec 19, 2024

Germain Honda of Surprise responded

Thank you for leaving John this positive review! We are pleased that he could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Best Regards, Sassha Motz General Manager

December 16, 2024

Dealership Rating
Employee Rating

John and his team made this experience a nice one. I would recommend them to anyone looking for a new Honda. More

by maykoglez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Germain Honda of Surprise responded

Thank you for leaving John this kind review and recommendation. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 14, 2024

Dealership Rating
Employee Rating

Assessed my car and documented the necessary repairs to restore it to a safe and reliable operating condition. More

by doug.jones0
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Schilling, George Bell

Dec 16, 2024

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

December 13, 2024

Dealership Rating
Employee Rating

John was very helpful in getting us a fair price for our new preowned Subaru Outback. More

by Harasymchuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Dec 16, 2024

Germain Honda of Surprise responded

We are happy you enjoyed a positive experience are were pleased with the deal John secured for you. Best Regards, Sassha Motz General Manager

December 02, 2024

Dealership Rating
Employee Rating

John was excellent to work with and very professional. We would definitely work with him again on another car purchase in the future. Not only was he super responsive but also patient with the many questi More

by SAR2170084
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

Thanks so much for your stellar review of John! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to ensure an exceptional experience. Congratulations! Best wishes for amazing travels in your pre-owned Honda! Best Regards, Sassha Motz General Manager

November 23, 2024

Dealership Rating
Employee Rating

No hassle. No pressure. Easy process. Relaxing experience. Will definitely be a return client in the future overall had a great experience More

by nataschaswim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

Germain Honda of Surprise responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about your visit. We look forward to seeing you again soon. Best Regards, Sassha Motz General Manager

November 22, 2024

Dealership Rating
Employee Rating

John was a great salesman. He was always there to help. We are very careful buyers and were back many times for information. I am from the American auto industry, so buying More

by st-bryan
Recommend Dealer
Yes

Other Employees Tagged: Terry Matteson

Nov 25, 2024

Germain Honda of Surprise responded

We thank you for the opportunity to earn your business and thank you for highlighting John and Terry in this kind review. If there is anything further we may assist with, please do not hesitate to let us know. Best Regards, Sassha Motz General Manager

November 17, 2024

Dealership Rating
Employee Rating

Beautiful dealership- clean and accommodating! My dealer John was perfect for the job, and made the entire process smooth. I was never rushed, or pressured into a deal... just a straight shooter. More

by escano.ismael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Montana Boone

Nov 18, 2024

Germain Honda of Surprise responded

Thank you so much for this sincere, 5 star review! It's so wonderful to hear that John was able to provide you with such a great car-buying experience! Best Regards, Sassha Motz General Manager

November 04, 2024

Dealership Rating
Employee Rating

Everything was fine until the financial aspect and he pulled an under the table deal without discussing it with me. I wanted to pay cash but he said to get the Honda loyalty discount we needed to finance More

by golf-dude
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews

1

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