John Kim | Page 9

Good service they took care of me very well I highly recommend you to anyone recommend you to anyone More

by VALVIZ71 Verified Customer Verified Customer

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Worst of the worst, rude general manager. Did not help as promised. Regret of buying a car from this place Did not help as promised. Regret of buying a car from this place More

by H.VUTHY Verified Customer Verified Customer

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the process to financing the car was very easy, smooth and reliant! will def recommend to friends and families and reliant! will def recommend to friends and families More

by CHOIYEEUN0104 Verified Customer Verified Customer

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Great dealership, the sales staff work hard to put a deal together. It just didn’t work. together. It just didn’t work. More

by MLAULT1 Verified Customer Verified Customer

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Very friendly. Efficient and to the point. Didn’t spend a lot of time upselling or haggling. Efficient and to the point. Didn’t spend a lot of time upselling or haggling. More

by MOXZER Verified Customer Verified Customer

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Updated review…. I finally got to drive the car I wanted when I leased mine 18 months ago. the F sport version that the liars and cheats (oh I mean John Kim’s salesme I finally got to drive the car I wanted when I leased mine 18 months ago. the F sport version that the liars and cheats (oh I mean John Kim’s salesmen) told me was not made. i didn’t have to struggle to manually open the hatch (I’m not tall, and it’s a bit tough, especially with stuff in your hands). My anger and humiliation (getting cheated is humiliating) came roaring back. It’s not cosmetic, it’s is completely integral to the enjoyment and experience of the car that I paid $10,000 over sticker for. Original review - We've bought many Lexus from this dealer. The experiences have generally been quite positive. Not this time. I traded in a leased IS there last week and leased a new UX. The experience was awful. I was lied to, for example....the F Sport package is only cosmetic - NO It is not at all only cosmetic. Turned out they didn't have an F sport hybrid so they lied to me. I should have know better. They fast talked me about the pricing of the new car and the equity in my lease return. Wow. They made a huge profit and I got taken. It's my own fault. My past experiences lead me to trust them. That was a big mistake That I will regret for 3 years. More

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They are not loyalty. They tried to steal money from the clients. We was client for long time but the service becomes worst than several years ago. John and Josh are not l They tried to steal money from the clients. We was client for long time but the service becomes worst than several years ago. John and Josh are not loyalty at all. More

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Jim Falk LEXUS is the worst ! They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris They over charge you way over MSRP and the Customer service experience is horrible!!!! The only good thing about this company was my sales rep. Chris Jackson ! He was awesome but everyone else was horrible including the title/lic department and the General Sales Manager John Kim should be fired ! He never returned my calls about getting my issues fixed and this LEXUS purchase was not amazing . Beware of this dealership!!! Scam Alert ! More

by AHMADJACK4114 Verified Customer Verified Customer

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Jim flack dealership in Beverly Hills is the worst place to get your car from. Deception and hypocrisy to the maxxx!!! Jenny Vuong the sales manager an ideal model for deception.. to get your car from. Deception and hypocrisy to the maxxx!!! Jenny Vuong the sales manager an ideal model for deception.. More

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Nora, and the general manger, tried to lease us a used car driven by the mangers wife with 3,000 miles year 2021. They Told us this was a new can because never been registered. Do not purchase your car t car driven by the mangers wife with 3,000 miles year 2021. They Told us this was a new can because never been registered. Do not purchase your car they are dishonest and liars , extremely unethical. Had I not noticed the year . They would have gotten away with this sham. More

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