John Kim

Our experience buying our Lexus was very professional & pleasant. John Kim was straight forward, & professional. Alondra, the young lady who instructed me on all the functions of the car was incredibly h pleasant. John Kim was straight forward, & professional. Alondra, the young lady who instructed me on all the functions of the car was incredibly helpful, patient, & very pleasant to work with. I definitely would recommend going to this Lexus dealership if you are looking to buy a Lexus. More

by cyn-runner Verified Customer Verified Customer

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I felt undervalued and frustrated, as the inflated interest rate and the finance manager’s attitude overshadowed an otherwise positive experience and nearly caused me to walk away. interest rate and the finance manager’s attitude overshadowed an otherwise positive experience and nearly caused me to walk away. More

by L_STAKHOV Verified Customer Verified Customer

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the customer service is great, Micheal also did great job and i didn't wait so long and i didn't wait so long More

by usapopsi Verified Customer Verified Customer

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The experience of picking up a new car at Jim Falk Lexus was easy and efficient. AZ and Jaime were very helpful was easy and efficient. AZ and Jaime were very helpful More

by LSUZAR Verified Customer Verified Customer

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Great home delivery service. We have worked with AZ for years and trust her to deliver the best cars for us. We have worked with AZ for years and trust her to deliver the best cars for us. More

by JKELLY Verified Customer Verified Customer

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Audrey was a pleasure to work with. She was incredibly responsive to all my questions. The entire experience went smoothly from start to finish. I love my new Lexus and would happily re She was incredibly responsive to all my questions. The entire experience went smoothly from start to finish. I love my new Lexus and would happily recommend Jim Falk Beverly Hills Lexus. More

by KROSEMARK Verified Customer Verified Customer

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Audrey was so amazing from start to finish. She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! More

by Ky05 Verified Customer Verified Customer

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My whole experience from beginning to end at Jim Falk BH was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal w was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal with. Audrey made me feel comfortable and welcomed. John made me feel like part of the work family. And Mark was clear with explaining the paperwork. I’m certainly referring my friends and family. Just don’t get too busy for ME. LOL! More

by ITSABOY0928 Verified Customer Verified Customer

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Audrey was very pleasant and friendly. She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I' She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I've been to. I"ve found the upper level management to be a bit too aggressive and pushy, and not happy when they can't get the deal they want. One more thing--not all of the staff were fully informed. I was told by one salesperson that I could use only my credit card to pay for my car, but this was untrue. So I wasted a trip there and needed to come back the next day with a cashier's check. More

by PCW Verified Customer Verified Customer

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Beverly Hills Lexus truly puts customers first. The staff was professional, transparent, and completely hassle-free. After visiting six different dealerships, they offered the best pricing and actu The staff was professional, transparent, and completely hassle-free. After visiting six different dealerships, they offered the best pricing and actually had the GX 550 in stock. The entire process was smooth, respectful, and efficient. Overall, it was a great experience and they gave me the best deal possible. Highly recommended. More

by MONTES.MILLE Verified Customer Verified Customer

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