Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
John Keenan
Refer Me
John Keenan
Financial Services Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
148 Reviews
148 Reviews
Write a Review
148 Reviews of John Keenan
June 04, 2024
One of my best experiences buying a vehicle! Justice was very easy to work with, always followed up and went the extra mile to make sure it was a smooth process. Thank you! Justice was very easy to work with, always followed up and went the extra mile to make sure it was a smooth process. Thank you! More
by Lsavidge
Other Employees Tagged: Justice Mogano
Helpful 
June 04, 2024
One of my best experiences buying a vehicle! Justice was very easy to work with, always followed up and went the extra mile to make sure it was a smooth process. Thank you! Justice was very easy to work with, always followed up and went the extra mile to make sure it was a smooth process. Thank you! More
by Lsavidge
May 29, 2024
Great Job by Justice Mogano and the staff at BMW of West Chester. Justice is the best and it is evident in every stage of of the Deal before, during and after. I am completely satisfied with the representat Chester. Justice is the best and it is evident in every stage of of the Deal before, during and after. I am completely satisfied with the representation and the product. I will continue to purchase cars from Justice. If you are looking for a BMW give Justice a call and you will not be disappointed. More
by DCAIR1984
Other Employees Tagged: Wilmer Rodriguez, Justice Mogano, Noel Montesano, Chad Carey, Nick Capparelli
May 27, 2024
Thank you, Scott Gately and West Chester BMW for a great experience! I love my new BMW. This was the easiest car buying experience I have ever had. No hassle. No fuss. No gimmicks. No games. I didn't experience! I love my new BMW. This was the easiest car buying experience I have ever had. No hassle. No fuss. No gimmicks. No games. I didn't feel like I was working with a cheesy salesman, but a professional that cared about creating a long-term customer relationship. Because of this experience, I am comfortable in writing this review and recommending Scott (the best dressed salesman of all times) to family, friends, or anyone in the market. More
by Shenise
Other Employees Tagged: Scott Gately
May 15, 2024
Scott made the whole process of trading in my car and finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we finding another car a very nice experience. First I thought I wanted a hybrid (delivery would not work for our summer plans unfortunately). Then we looked at the X7 - too big for every day driving and parking in tight spots would be difficult. He spent several hours with us and made sure we were happy with a car on the premises. Then our roof rack wouldn’t fit the new car and Scott was very patient and ordered the correct size and will have the new rack and Thule transferred over. This is the fourth car our family has obtained from this dealership even though we don’t live here. Great service and we felt very comfortable going through the transaction of buying my new car. I kept the last X5 for 10 years and put 103K on her. Loved my diesel but I LOVE my new car! Thanks Scott! K. Cruice More
by kathycruice
Other Employees Tagged: Scott Gately, Anthony Blubello
May 10, 2024
Responsive and professional. Salesman (Kyle) has always stepped up and assured me of his support and integrity. Salesman (Kyle) has always stepped up and assured me of his support and integrity. More
by rppisarcik@gmail.com
Verified CustomerOther Employees Tagged: Kyle Murphy
April 24, 2024
I recently purchased a 5 series from BMW of West Chester. I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying t I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying two other BMW's from Otto's! Scott knew his product very well, the first time that the salesperson knew more about the car that I did. I would definitely buy another car from BMW of West Chester and Scott. More
by bluemas
Other Employees Tagged: Scott Gately, Harold Harris
April 23, 2024
I would highly recommend this dealer to family or friends as the car buying process was effortless. Kyle helped me get into the car I was looking for and beat the deal I had on table to earn my business. I w as the car buying process was effortless. Kyle helped me get into the car I was looking for and beat the deal I had on table to earn my business. I was able to do the deal over the phone and they had the car and paperwork ready when I got there so would not waste much of my time. I would definitely purchase from this dealer again. More
by akash0623
Other Employees Tagged: Kevin Mahoney, Kyle Murphy
April 22, 2024
Very knowledgeable about the vehicles. Expertise in electric. Vehicles and excellent customer service throughout the y. Expertise in electric. Vehicles and excellent customer service throughout the y. More
by pwellsy7
Other Employees Tagged: Scott Gately
April 03, 2024
Clean, fast, professional and courteous. I am a long time customer. I recommend them to my friends. I am a long time customer. I recommend them to my friends. More
by steve.a.morgan
Other Employees Tagged: Melissa Gibson, Noel Montesano, Chad Carey
Dealership Inventory (173 Vehicles)
