Harold Harris
Harold Harris at BMW of West Chester (formerly Otto's BMW)
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Harold Harris

Service Advisor

BMW of West Chester (formerly Otto's BMW)

1275 Wilmington Pike
West Chester, PA 19382

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Harold Harris

June 07, 2024

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Employee Rating

Howard was great. Howard was responsive. Howard took care of my needs and made sure i was happy Tom Peters More

by PETERST71
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 31, 2024

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Car was taken care of properly and cleaned up nicely. Very thorough check of the car and specially liked having video clips showing it. Keep up the great work! More

by JAYLIZARDO
Recommend Dealer
Yes

Other Employees Tagged: Jimmy, from se

May 31, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video informative. Thank you for choosing BMW of West Chester!

May 30, 2024

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Harold is amazing! He is a customer advocate and I really appreciate how he always goes above and beyond to make sure I am satisfied. More

by mskturner2000
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have been so pleased with the service experience delivered by Harold! Many thanks from all of us here at BMW of West Chester!

May 30, 2024

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Harold was a great service advisor, he took the time to go over concerns in a timely manner! More

by kiki96010405
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 31, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are delighted to hear you were so pleased with the service experience delivered Harold! Many thanks from all of us here at BMW of West Chester!

May 18, 2024

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BMW of West Chester is an exceptional facility. My family has purchased vehicles from this location for nearly 20 years; despite living in NJ, I have every intention of returning for future purchas More

by X3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi , Chris (Service Manager) and Daniel Stangl (Sales)

May 20, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have continued to be so pleased for over 2 decades. Many thanks for your recognition of Dan, Chris and our team from all of us here at BMW of West Chester!

May 17, 2024

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Great service all around! The Team is friendly and professional, I highly recommend this dealership to anyone. More

by lthompson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

BMW of West Chester (formerly Otto's BMW) responded

Thank you for your wonderful endorsement of the friendly and professional performance of our team here at BMW of West Chester!

May 15, 2024

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Employee Rating

Mr Harold Harris was efficient and kept me up to date on everything. His insight was comforting and reassuring. You guys are lucky to have such a kind professional person on your team! More

by gloriapruitt10
Recommend Dealer
Yes
May 16, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have been so pleased with the efficient and professional assistance delivered by Howard. Many thanks from all of us here at BMW of West Chester!

April 26, 2024

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Employee Rating

Harold is the best service advisor there is. He is extremely knowledgeable and is the ultimate in customer satisfaction More

by stacyesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are thrilled to hear you have been so pleased with the knowledgeable service assistance delivered by Harold. Many thanks for choosing BMW of West Chester!

April 24, 2024

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Employee Rating

I recently purchased a 5 series from BMW of West Chester. I have had a lot of cars, and without a doubt my experience with BMW of West Chester was the best dealership that I have ever had. Including buying t More

by bluemas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, John Keenan

Apr 25, 2024

BMW of West Chester (formerly Otto's BMW) responded

We are gratified to hear Scott delivered the knowledgeable expertise enabling you to purchase with confidence. Many thanks for choosing BMW of West Chester!

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