John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
14 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
640 Reviews
Write a Review640 Reviews of John Gaines
May 15, 2023
Wonderful customer service and very knowledgeable. I would recommend Gorges Volvo to all of my friends. I would recommend Gorges Volvo to all of my friends. More
Other Employees Tagged: Mike Percival, Marcus Gorges, Haley Frost, Dustin Gathje, Chandler Welsh, Gunnar Garner , Charles Erickson, Chris Van Meter
April 26, 2023
Easy to schedule. Shuttle service to house was quick and friendly. Work was done on time and advisor promptly got back with me. Didn’t try to upsell any service not Shuttle service to house was quick and friendly. Work was done on time and advisor promptly got back with me. Didn’t try to upsell any service not necessary. More
April 26, 2023
Work was done by an inexperienced tech once he asked for help went much faster. Addional problem was addressed as a replace rather than repair so was more expensive than expected help went much faster. Addional problem was addressed as a replace rather than repair so was more expensive than expected More
April 20, 2023
Over the last 21 years I have come to trust and rely on Gorges Volvo. Having a real relationship with great people for decades makes life better. I am lucky to have such professional, knowledgeable, and p Gorges Volvo. Having a real relationship with great people for decades makes life better. I am lucky to have such professional, knowledgeable, and personable folks to look to for my auto needs. Did I mention honesty in dealings and never being oversold? So grateful for my Gorges Volvo team. More
Other Employees Tagged: Cory, Josh, Kevin