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John Fera

Overview Reviews (31) Inventory (109)

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John Fera

Used Car Sales Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.5

31 Reviews

Overview Reviews (31) Inventory (109)

Languages Spoken

English

4.5

31 Reviews

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31 Reviews of John Fera

May 23, 2025

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Employee Rating

I last my temp plate in my driveway you didn’t use the right bolts to attach it to the bumper, why are you so cheap after that! Arthur Everly My salesman was Ian! right bolts to attach it to the bumper, why are you so cheap after that! Arthur Everly My salesman was Ian! More

by EVERLY2U

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Jake Puckett , Ian name isn’t on the list?

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May 25, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 30, 2025

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Employee Rating

Had a great experience and I'm happy with my newest purchase. Would highly recommend! purchase. Would highly recommend! More

by MALBENSI418

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Josh Bruce, Lisa Onderko, Jake Puckett , Doug Hirsh 5/5

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May 01, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

October 23, 2024

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Employee Rating

Fantastic and excellent service all went well and everything went fine very pleasant experience thanks everything went fine very pleasant experience thanks More

by SADLERE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Josh Bruce, Lisa Onderko

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Oct 23, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

October 18, 2024

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Employee Rating

The whole experience was great, highly recommend. The staff was easy to work with and were motivated to meet my needs. The staff was easy to work with and were motivated to meet my needs. More

by ANDY_GUZZO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Nick Marshall, John Mesko, Robert Killmeyer

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Oct 18, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review, Andy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2024

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Employee Rating

It was a great service. We had a trade in for a new Sienna. Transaction went very smooth and easy, will definitely be back in we ever in need for a new vehicle. We had a trade in for a new Sienna. Transaction went very smooth and easy, will definitely be back in we ever in need for a new vehicle. More

by SABRIK.M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer, Steve Sylvis, Josh Bruce, Lisa Onderko , Rodrigo Van Grieken

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Sep 11, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh, we hope you enjoy your new Sienna!

April 11, 2024

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Very comfortable and nice Toyota RAV4 hybrid. Fuel economy is most important in this vehicle. Fuel economy is most important in this vehicle. More

by RANAPAILYJOHN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, John Mesko, Robert Killmeyer

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Apr 12, 2024 -

Ken Ganley Toyota Pittsburgh responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Toyota RAV4 Hybrid! If there is anything we can assist you with in the future, please let us know.

March 05, 2024

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Employee Rating

There are many friendly people that work there, The people at Ken Ganley are accommodating when it comes to bringing my pup with me, the coffee is great, the front desk lady is so sweet. Anthony and t people at Ken Ganley are accommodating when it comes to bringing my pup with me, the coffee is great, the front desk lady is so sweet. Anthony and the other guys that wash in the detailing shop and carwash are kind and professional. More

by MMAFFEO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shaun Muldoon, Anthony Tour

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Mar 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Anthony can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 23, 2024

Dealership Rating

Employee Rating

Love these guys! They are a great team. Scott Masters is very professional and fun to work with. And thank you Jared Fleming for going the extra mile to get things as They are a great team. Scott Masters is very professional and fun to work with. And thank you Jared Fleming for going the extra mile to get things as good as they can be. If you're in the market for a Toyota, this is the place. More

by ILLUSTRIOUSFINISHING

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Scott Masters, Jared Fleming, Robert Killmeyer, Steve Sylvis, Josh Bruce

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Jan 24, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Scott and Jared here at Ken Ganley Toyota Pittsburgh. Congratulations on yoru new vehicle! We appreciate your business and hope to see you again soon!

January 21, 2024

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Employee Rating

Lisa accommodated my appointment at the last minute. Great service. I l appreciated the video from Josh. Great service. I l appreciated the video from Josh. More

by Tharbert063

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, John Mesko, Robert Killmeyer, Steve Sylvis, Josh Bruce, Lisa Onderko , Shaun Muldoon

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Jan 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for Lisa and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 05, 2024

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Employee Rating

Excellent sales experience, no pressure. Knowledgeable staff. No owners manual in the used car - weird. Will see about future service can't say anything about it yet. Knowledgeable staff. No owners manual in the used car - weird. Will see about future service can't say anything about it yet. More

by ROBERTPERSICHETTI

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Hirsh, John Mesko

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Jan 05, 2024 -

Ken Ganley Toyota Pittsburgh responded

Robert, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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