
John Deuso
Service and Parts Director
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
23 Reviews
Write a Review23 Reviews of John Deuso
March 31, 2025
Professional and compassionate people that don’t mind helping you with your car troubles any given day helping you with your car troubles any given day More
Other Employees Tagged: John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley, James Regan
March 06, 2025
Great customer service but unable to diagnose a very noticeable vibration while driving down the highway. noticeable vibration while driving down the highway. More
Other Employees Tagged: Ron Rytter, Katie Vanostrand, James Regan
February 13, 2025
Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More
Other Employees Tagged: Ron Rytter, Tina Dickenson, Tim Winter, Ernest Chalkley , My technician
January 30, 2025
I've contacted dealership and Mr. Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicl Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicle has been in shop for over 30 days. Please help me understand More
Other Employees Tagged: Tina Dickenson, Tim Winter, Ernest Chalkley
January 29, 2025
Great experience team was excellent nice and quick. The sales department there is awesome and the service department. Tina did amazing The sales department there is awesome and the service department. Tina did amazing More
Other Employees Tagged: Cameron Shaw, John Ailstock, Shelby McDannold, Bill Crummett, Tina Dickenson
December 21, 2024
Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, Shelby McDannold, Bill Crummett, Tina Dickenson, Katie Vanostrand, James Regan
December 11, 2024
I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, Shelby McDannold, Bill Crummett
December 04, 2024
Poor service. My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection stic My inspection failed and they couldn’t fix the problem. The part was back ordered for 2 months and now I have to drive with an illegal rejection sticker and they couldn’t do anything to help me. She told me she doesn’t know what to tell me. More
Other Employees Tagged: Katie Vanostrand
October 31, 2024
Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! Everyone is professional and very nice! Definitely will be back here again! More
Other Employees Tagged: John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley, James Regan


