John Deuso
John Deuso at Southern Dodge Chrysler Jeep Ram FIAT
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John Deuso

Service and Parts Director

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
14 Reviews
4.2

14 Reviews

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14 Reviews of John Deuso

October 31, 2024

Dealership Rating
Employee Rating

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2024

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The worst communication with the customers. Southern kept our Jeep over a month and it was next to impossible to get updates. On more than one occasion we got conflicting reports. Usually we wo More

by cdayzed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, Tim Winter

September 16, 2024

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Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2024

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I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
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Recommend Dealer
No
Jun 27, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 04, 2024

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Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
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Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 26, 2024

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Long time customer with this dealership, All aspects of this service has met my expectations and compare to all my many interactions with this Dealership More

by d.h.griffin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Dickenson

Apr 26, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 29, 2023

Dealership Rating
Employee Rating

I worked with JT, Anton, DARRION, Detailing from the door to the office I can't ask for a better Team of people! Thanks for all you Do!!!! More

by uppy2RN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Nichols, Darrion

Dec 07, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 10, 2023

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Employee Rating

Dealer is dedicated to get you in and out as quickly as possible in the quick lane for an oil change. The staff is helpful and work with you. Not pushy to spend money on services that should be done based More

by viper899
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2023

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Great service from the valet and a wet vice writer to technical staff everyone was very efficient.Well done Southern More

by wrshepherdjr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw

Nov 09, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2023

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Employee Rating

Service is always great no matter what I need done to any of my vehicles More

by corkynorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Thomas, Ron Rytter

Oct 27, 2023

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

1

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