
John Deuso
Service and Parts Director
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
28 Reviews
Write a Review28 Reviews of John Deuso
June 18, 2025
Very difficult to speak to a live person via phone for any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. any reason at this dealership. Not responsive to voicemails and excessive hold times. Service department also lacks follow up. More
June 12, 2025
My car is still messed up. They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in They gave my car back. They didn’t put a hose on. I had to take it back to the dealership to get the holes put back on and my car is still in the in the shop as I’m now I haven’t had my car in three weeks More
Other Employees Tagged: Cameron Shaw, John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
June 09, 2025
Customer service was quick, respectful of my time. Very friendly and made me aware of my car. Very friendly and made me aware of my car. More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand
May 15, 2025
The service staff including the consultants and the mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. mechanics are very helpful in intending to the needs of my vehicles that I bring in for service which is a great help to me and my family. More
Other Employees Tagged: Katie Vanostrand , Joe Medlin
May 12, 2025
Great sales experience with James the sales man and Katie in finance. Would highly recommend in finance. Would highly recommend More
Other Employees Tagged: Cameron Shaw, Ron Rytter, Shelby McDannold, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
April 07, 2025
Great technicians, great advisors. Would recommend to family and friends for any future work to be done. Would recommend to family and friends for any future work to be done. More
Other Employees Tagged: Tim Fridel, John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
March 31, 2025
Professional and compassionate people that don’t mind helping you with your car troubles any given day helping you with your car troubles any given day More
Other Employees Tagged: John Ailstock, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley, James Regan
March 06, 2025
Great customer service but unable to diagnose a very noticeable vibration while driving down the highway. noticeable vibration while driving down the highway. More
Other Employees Tagged: Ron Rytter, Katie Vanostrand, James Regan
February 13, 2025
Dealerships are supposed to be an experience in which one receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time receives a service, I can not get one single employee to finish my jeep repairs. Not one employee knows the information about my vehicle every time I call. This is such a miserable experience. Employees are absolutely incompetent and extremely Rude. No reason for any of the hassle. Hope I helped someone to not make same mistakes i made by dropping my vehicle off for repairs at this particular dealership. Awful!! More
Other Employees Tagged: Ron Rytter, Tina Dickenson, Tim Winter, Ernest Chalkley , My technician
January 30, 2025
I've contacted dealership and Mr. Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicl Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicle has been in shop for over 30 days. Please help me understand More
Other Employees Tagged: Tina Dickenson, Tim Winter, Ernest Chalkley


