John Chapman
John Chapman at Ken Ganley Ford Norton
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John Chapman

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
289 Reviews
4.8

289 Reviews

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289 Reviews of John Chapman

February 12, 2025

Dealership Rating
Employee Rating

Desmond is beyond the best. He is easy to deal with, friendly and he listens to what the customer wants and needs. I keep going back because of him!! More

by Skay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and our team, and we look forward to working with you again.

February 12, 2025

Dealership Rating
Employee Rating

Top notch service as Always ! Tony Zuppe is such a good asset to the dealership’s sales team. Tom Yerace is an amazing General Manger always Willing to help, there is not many Ge More

by Skeeter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2025

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Employee Rating

Purchased several vehicles from Ganley over the years. Always easy to deal with and great attention to the details! More

by cjr0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 17, 2025

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Employee Rating

Everything was well-organized, and they assisted me in purchasing my vehicle promptly. But I get check engine light after 3 days and I don’t know what is wrong. But thank you for the service. More

by Oseavenas2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2025

Dealership Rating
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I had a great experience purchasing a new Ford E350SD for my business. Tom, Des, John and Craig went above and beyond providing quality service and got us the financing that made owning a new vehicle a reali More

by Warrior Beat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Tom, Desmond, John, and Craig and for taking the time to leave us this wonderful feedback!

January 14, 2025

Dealership Rating
Employee Rating

Sam and the staff at Ken Ganley Ford could not have been more helpful. Thank you and like Sam loves to say "Let's go Buckeyes" More

by Emma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Jan 14, 2025

Ken Ganley Ford Norton responded

Thank you, Emma! Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 09, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about Desmond at Ganley, I've purchased 6-7 cars and trucks from him in the last 10 years (Business and Personal) He came in clutch when I needed 2 super duty's at the end of More

by btest729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas

Jan 09, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Desmond and truly appreciate your feedback.

January 05, 2025

Dealership Rating
Employee Rating

We had an absolutely amazing experience working with Joe Peticca at Ganley Ford in Norton! More

by nmetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Joe Peticca

Jan 06, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 20, 2024

Dealership Rating
Employee Rating

Very understanding, with no pressure to purchase made it a very friendly environment to purchase More

by burkepley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Joe Peticca

Dec 20, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 19, 2024

Dealership Rating
Employee Rating

Joe made buying and spending the money fun! He was knowledgeable about the products ford offers. The sales manager and finance man answered all my questions. I will recommend your your team. More

by awteresko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Joe Peticca

Nov 19, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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