Dealership Experience
25 yrs, 8 mos
Industry Experience
25 yrs, 8 mos
388 Reviews
Write a Review388 Reviews of John Caruso
January 03, 2019
great experience My husband and I have been leasing cars from John Caruso for the last 14 years and it is always a positive experience. The process is so streamlined My husband and I have been leasing cars from John Caruso for the last 14 years and it is always a positive experience. The process is so streamlined and they make it so easy to lease a new car. They appreciate loyal customers and ensure you will not want to get a car elsewhere. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki
December 11, 2018
Made my first purchase amazing! John and Nate made my first BMW purchase and amazing and painless experience! John easy and fun to work with and listens to what you want. Nate is e John and Nate made my first BMW purchase and amazing and painless experience! John easy and fun to work with and listens to what you want. Nate is excellent and helpful explaining the technology in the car! Thanks everyone for making my experience a wonderful one! More
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb
December 10, 2018
Seamless and Stressfree Process Could not have asked for better experience! Every person we dealt with was a pleasure and made what is usually a daunting process, a pleasure! John Ca Could not have asked for better experience! Every person we dealt with was a pleasure and made what is usually a daunting process, a pleasure! John Caruso was able to provide us all the education we needed to help guide us to the best fit for our family and our finances. Nate Lieb recognized our timeframe, and hit it out of the park with being sure we knew how to best enjoy our new purchase! Would not hesitate to recommend this dealership and would look to them again to stay in the BMW family! More
Other Employees Tagged: Adam Moon, Mike Niedzwiecki , Nate Lieb
December 02, 2018
Fantastic! John Caruso is the best! Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Wonderful experience with John and Nate Lieb! John makes the whole process very comfortable. You feel like family. Very trustworthy and professional. Nate - patient,great! More
Other Employees Tagged: Mike Niedzwiecki , Nate Lieb, Fred Palmer
November 27, 2018
Lease turn-in Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take somethin Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend. More
Other Employees Tagged: Robert Strecker, Dirk Steffen
November 26, 2018
Friendly service My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my va My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my various needs and I found a new lease vehicle. More
October 11, 2018
John Caruso made everything so easy John was super helpful and knowledgeable, making the whole process fast and easy. He worked hard to make sure we had the best deal that we could, and John was super helpful and knowledgeable, making the whole process fast and easy. He worked hard to make sure we had the best deal that we could, and gave us lots of advice on financing that was helpful. Nate was really helpful too in explaining how to use all of the features of the car in a comprehensive and easy to understand way. More
Other Employees Tagged: Nate Lieb
October 06, 2018
Fast, efficiency and friendly! John made it so easy. I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another de I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another dealersyeho puts their schedule first. The service staff is equally effiyand helpful. More
Other Employees Tagged: Brittaney Quick, John Cordell, Nez Faraj
October 03, 2018
Excellence My experience was one of excellence and top performance. From the time I called the dealership until I took delivery of my vehicle it was professional My experience was one of excellence and top performance. From the time I called the dealership until I took delivery of my vehicle it was professional, easy to transition, pleasant and Swift. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki, Carl Whelpley
October 01, 2018
First time BMW owner - John made me feel very comfortable! I went in first just looking and a week later stopped in again. John was very "no pressure sales" and just gave me information on the choices and car I went in first just looking and a week later stopped in again. John was very "no pressure sales" and just gave me information on the choices and cars. I don't think he thought I had planned on buying a car that day but stuck with me for the hours I mingled around the dealership. In the end, I purchased an X5 and love it! Thanks so much. More
Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki

