Mike Niedzwiecki

My wife and I had been looking for a car for over a year and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and available to test drive. Our salesman Ken Delk was honest, polite and extremely helpful. Our experience was quick and enjoyable. Thanks for a great experience, we will be back. More

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Service requirements are communicated without asking and are completed quickly. The Sales team are good at what they do. are completed quickly. The Sales team are good at what they do. More

by CJVAZAC Verified Customer Verified Customer

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Ryan Andexler has taking great care of us during the whole vehicle sales transaction. Excellent sales staff... Everyone was very courteous, helpful and informative! whole vehicle sales transaction. Excellent sales staff... Everyone was very courteous, helpful and informative! More

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the recently purchased BMW is my 5th BMW. I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process h I have always dealt with John Caruso and Adam Moon. Both have halways worked out car deals that were a win win for both of us. The sales process has always been respectful and customer sensitive. In 3 years when this lease is up i will be back for another car because of how i have been treated by all. More

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This dealership has very considerate and friendly staff. The service was completed on time and the details were explained well. The service was completed on time and the details were explained well. More

by TEACH0 Verified Customer Verified Customer

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Excellent staff that helped me every step of the way. This is my second vehicle through BMW Westlake. This is my second vehicle through BMW Westlake. More

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Just purchased a 2023 X1 from this dealership. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. John Caruso and Ian Filo made this purchase seamless. The whole dealership is very easy to deal with. Highly recommend them. More

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Service department was very communicative throughout the service process. They kept me informed while the car was being serviced service process. They kept me informed while the car was being serviced More

by rogfrisman Verified Customer Verified Customer

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Excellent service, personalized attention, spotless showroom, great service department, top notch organization, thanks Kelly Cavanaugh! showroom, great service department, top notch organization, thanks Kelly Cavanaugh! More

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Kelly Cavanagh was a pleasure to work with. Very friendly, patient (!), knowledgable and not at all pushy. That was important to me because it took me a while to decide what I wanted. I've h Very friendly, patient (!), knowledgable and not at all pushy. That was important to me because it took me a while to decide what I wanted. I've had a BMW for 7+ years and the service department has been great to work with as well. I'm delighted with the financing rate. Initially I was offered 6.5% but when I came in to sign and pick up the car the rate had been reduced (!) TO 4.99. How can you not love that. More

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