John Brunet
John Brunet at Roseville Toyota
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John Brunet

Sales Manager

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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16 Reviews
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16 Reviews

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16 Reviews of John Brunet

December 22, 2023

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Employee Rating

Very deceptive was lied to about a second key that came with the car I purchased. after months of waiting and given the run around I was told there is no key. When asked why I was lied to all this time t More

by DAHDOUHDIMITRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 27, 2023

Roseville Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Tony Bernasconi General Manager

Dec 27, 2023

DAHDOUHDIMITRI responded

Thanks for reaching out the damage was done and reputation is ruined. Mahamad Ali another manager has offered me a free oil change. That'was the response to resolve this issue. It's clear and obvious that Toyota Roseville does not honor what they say. Not much to do about the situation now. I know others have had worse experiences then my family and I had. It's a lesson learned. Car salesmen have always had a history of bad reputations it's sad that Roseville Toyota mirrors this shameful way of doing business.

September 28, 2023

Dealership Rating
Employee Rating

Have to say the staff was very nice they have to sue the whole process More

by TKMURPHY56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeney, Kewal Singh, Rejent Bhandari , Raphael McCloud

Sep 29, 2023

Roseville Toyota responded

Thank you for your positive feedback. We hope to have the chance to serve you again down the road.

September 28, 2023

Dealership Rating
Employee Rating

Very polite and knowledgeable staff nice and clean place respectful staff very friendly staff full cooperation with customer More

by NAZIRK19962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Thanks for your feedback on your recent visit to Roseville Toyota. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Regards, Tony Bernasconi General Manager

September 28, 2023

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Employee Rating

Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr More

by Newest BZ4x owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Roseville Toyota responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Roseville Toyota and helping to share the word about us. We’re here for you anytime! Best Regards, Tony Bernasconi General Manager

December 06, 2018

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Employee Rating

Great service and very friendly . I will come back here all the time for my vehicle service or sales. Would also recommend to all my friends and family More

by REJENT4H2O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerry Fuller, Jeannine McElroy, Thue Lee, Tony Bernasconi , Charles Baccarella, Melissa Cole, Richard Fabela, Termizi Mohamad, Oleg Shchur

December 04, 2018

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Employee Rating

It was great and easy John, and Dallas Were helpful and friendly. They helped me through all process. They listened to me and explained all options to me. I’m looking forwa More

by WAHEDI007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dallas Thorsteinsson

December 01, 2018

Dealership Rating
Employee Rating

Great dealership I giving all 5 stars because Roseville Toyota have alote of cars , vand and truck many Option most important is sale person very helpful, Manager and More

by Kingkong01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kewal Singh, Steve Wenham, Patrick Brookins , Melissa Cole, Jim Powell

October 24, 2018

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Employee Rating

Great customer service Everyone was very friendly and helpful. I would recommend this dealership to anyone. The dealership is very clean. Lots of gifts to buy in the parts More

by LINH8196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Rush, Chris Martinez, Jeannine McElroy, Thue Lee, Tony Bernasconi , Henley Hernandez, Scott Mackey, Linh Nguyen, Shane Oneill

September 18, 2018

Dealership Rating
Employee Rating

Pleasant No hard sell. Very pleasant experience. Everyone was very nice and patient. We had a lot of questions and they answered everyone. We were no al all st More

by Gidgitwitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thue Lee, John Wood , Cole Anderson, Jon Song, Cedric T.

September 13, 2018

Dealership Rating
Employee Rating

Great service Everyone here is very helpful and courteous. I’ve been coming here for years and never had a bad experience. And the popcorns was great too. More

by LINH8196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Branden Rush, Chris Martinez, Bekah Huey, Thue Lee, Tony Bernasconi , Eric Haselton, Scott Mackey, Linh Nguyen, Shane Oneill

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