Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
John Boyer
John Boyer at Toyota of Scranton
Refer Me

John Boyer

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.5
22 Reviews
4.5

22 Reviews

Write a Review

22 Reviews of John Boyer

February 10, 2025

Dealership Rating
Employee Rating

Great place to do Business Professional Staff and Excellent Customer Service would love to Go Back Again More

by FUEL309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, David Grieco, james Brown, Matthew Hedden, Jon Higgins

Report | Print
Feb 11, 2025

Toyota of Scranton responded

FUEL309, Thank you for your wonderful feedback! We're glad you had a great experience with our professional team and excellent customer service. We truly appreciate your support and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

February 09, 2025

Dealership Rating
Employee Rating

I'm amazed at the cleanliness of the facility and the friendliness of the staff! Excellent service! More

by GLASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

Report | Print
Feb 09, 2025

Toyota of Scranton responded

Thank you for your kind words, Glasy! We're thrilled to hear you were impressed with our clean facility and friendly team. Providing excellent service is our top priority, and we're glad we could deliver that for you. We appreciate your support and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

December 09, 2024

Dealership Rating
Employee Rating

I drove through a high snow bank that tore a cover shield partially off under the car. My service rep Joe, got us right in and didn’t charge for the temporary repair. Amazing to see there are still businesse More

by Safetyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins, Chelsea Zongilla

Report | Print
Dec 10, 2024

Toyota of Scranton responded

Safetyg, Thank you for sharing your experience! We're so glad Joe was able to assist you quickly and provide the temporary repair you needed. We pride ourselves on doing the right thing for our guests and making sure they feel taken care of. Your kind words mean a lot to us, and we’re always here if you need anything in the future! Warm regards, The Service Team Toyota of Scranton

October 22, 2024

Dealership Rating
Employee Rating

Overall excellent. Sales and service are superb. Toyota of Scranton seems to be a well oiled machine. More

by JIMCANUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 22, 2024

Toyota of Scranton responded

JIMCANUCK, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with both our sales and service teams. Your kind words about Toyota of Scranton being a 'well-oiled machine' mean a lot to us, and we're proud to deliver the level of service you deserve. We look forward to continuing to serve you in the future! Warm regards, The Toyota of Scranton Team

October 11, 2024

Dealership Rating
Employee Rating

Went in for a recall, the staff that I worked with were extremely friendly and helpful . More

by Nighthawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernadine Welcome, Tom Kirkpatrick, Jon Higgins, Jason Paligiamo, Chelsea Zongilla, Daniel Seijas

Report | Print
Oct 11, 2024

Toyota of Scranton responded

Nighthawk, Thank you for sharing your experience with us! We're glad to hear that our team was friendly and helpful during your recent visit for a recall. Providing exceptional service is always our goal, and it's great to know we were able to deliver that for you. If you need anything else or have any questions, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future! Take care, Service Team Toyota of Scranton

October 01, 2024

Dealership Rating
Employee Rating

Excellent service as always; great place to go and love the food vouchers, thank you thank you More

by Scottl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2024

Toyota of Scranton responded

Scottl Scottl, Thank you for your wonderful review! We're delighted to hear that you consistently receive excellent service and enjoy your visits to our dealership. We're also glad you appreciate the food vouchers! Your satisfaction is our top priority, and we look forward to welcoming you back soon. If there's anything else we can do for you, please let us know! Best, Mary Jo Preno VP of Guest Experience Toyota of Scranton

September 09, 2024

Dealership Rating
Employee Rating

Lies about service, poor job on inspection. The customer service is bad, unprofessional environment terrible at vehicle service. More

by Gabriel Molinaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Seiwell

Report | Print
Sep 10, 2024

Toyota of Scranton responded

Gabriel Molinaro, Thank you for your feedback. We’re genuinely sorry to hear about your experience and the issues you’ve encountered. This is not the level of service we strive to provide. We take your concerns seriously and would like to address them directly. Please reach out to us at your earliest convenience so we can discuss the specifics. Your satisfaction is important to us, and we make every effort to work with our customers in order to reach a resolution. Regards, The Toyota of Scranton Team

September 04, 2024

Dealership Rating
Employee Rating

I always receive great service at Toyota of Scranton. I feel they really look out for me. More

by DOUGHERTYED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Frank Vieira

Report | Print
Sep 04, 2024

Toyota of Scranton responded

HI Ed, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you consistently receive great service at Toyota of Scranton and that you feel well taken care of. Our team is dedicated to ensuring every customer has an exceptional experience, and it's wonderful to know that our efforts are making a difference for you. We truly appreciate your trust and loyalty. If there's anything more we can do for you, please don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

August 29, 2024

Dealership Rating
Employee Rating

Great customer service ! John is awesome! He is very knowledgeable, friendly, and professional ! He is my preferred person of contact . More

by JLMURPHY610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2024

Toyota of Scranton responded

JLMURPHY610, Thank you so much for your kind words! We're thrilled to hear about your positive experience with John. He's indeed a valuable member of our team, and we're glad to know he provided you with knowledgeable, friendly, and professional service. We appreciate your trust in us and look forward to serving you again soon! Warm regards, The Service Team Toyota of Scranton

August 19, 2024

Dealership Rating
Employee Rating

They Explain everything, very helpful all of them, and took care of me ,thank you Toyota More

by BASZIKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, james Brown , All who help and take care of me was excellent

Report | Print
Aug 19, 2024

Toyota of Scranton responded

BASZIKA1, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Toyota of Scranton. It’s our goal to ensure that every customer feels informed, supported, and well taken care of, so your feedback means a lot to us. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Toyota of Scranton! Best regards, The Guest Experience Team Toyota of Scranton

1
2
3

Dealership Inventory (288 Vehicles)

used 2023 Chevrolet Silverado 1500 car, priced at $49,499
2023 Chevrolet Silverado 1500
used
Gray exterior
10-Speed Automatic
4WD
$49,499
View Details
used 2011 Ford Ranger car, priced at $16,109
2011 Ford Ranger
used
Black exterior
5-Speed Automatic with Overdrive
4WD
$16,109
View Details
used 2018 Toyota Tundra car, priced at $33,655
2018 Toyota Tundra
used
White exterior
6-Speed Automatic Electronic with Overdrive
4WD
$33,655
View Details
used 2018 MINI Cooper S Countryman car, priced at $15,399
2018 MINI Cooper S Countryman
used
Blue exterior
8-Speed Automatic
AWD
$15,399
View Details
new 2025 Toyota Tundra car, priced at $56,811
2025 Toyota Tundra
new
N/A exterior
10-Speed Automatic
4WD
$56,811
View Details
used 2020 Toyota Tacoma car, priced at $32,499
2020 Toyota Tacoma
used
Beige exterior
6-Speed
4WD
$32,499
View Details
View All Inventory