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John Ailstock
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John Ailstock
Sales Manager
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
129 Reviews
129 Reviews
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129 Reviews of John Ailstock
December 21, 2024
Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More
by triarri
Verified CustomerOther Employees Tagged: Cameron Shaw, Tim Fridel, John Deuso, Shelby McDannold, Bill Crummett, Tina Dickenson, Katie Vanostrand, James Regan
December 11, 2024
I asked the chatbot about a tonneau cover. Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list Now I get a call every 2 hours from different sales people for a truck I never asked for. I've asked 3 different people to be taken off of their list. So they texted me a survey. Not the smartest move. More
by D. Mc.
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Deuso, Shelby McDannold, Bill Crummett
October 31, 2024
Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! Everyone is professional and very nice! Definitely will be back here again! More
by dgilbert0177
Other Employees Tagged: John Deuso, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley, James Regan
June 27, 2024
I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did BBC but crooks have no conscience More
by Jjohnsonj2310
Other Employees Tagged: John Deuso, Ron Rytter, Bill Crummett, Sam Vanderslice, Haley More, Tim Winter, Ernest Chalkley
June 01, 2024
Great people, service friendly, good listener. Helpful great service and hours.. love drop of service Helpful great service and hours.. love drop of service More
by VANT777
Other Employees Tagged: Sam Vanderslice
May 13, 2024
Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. are highly professional. Oil changes and inspections are handled very efficiently. More
by DRTONYATWATERNSU99
Other Employees Tagged: Kevin Lovell, Justin Carr, Tim Fridel, Ron Rytter, Sam Vanderslice, Tina Dickenson, James Regan
May 04, 2024
Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More
by NMWINC
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Deuso, Ron Rytter, Shelby McDannold, Bill Crummett, Sam Vanderslice, James Regan
February 19, 2024
Took a little work but very happy with the truck. Everyone involved was very pleasant to work with Everyone involved was very pleasant to work with More
by bluesdr44
Other Employees Tagged: Lowen Johnson
February 08, 2024
Great customer service. The Southern team worked together to get the deal and the vehicle that I wanted. I am a repeat customer and will continue to be. The Southern team worked together to get the deal and the vehicle that I wanted. I am a repeat customer and will continue to be. More
by LYNNWHITE729
Other Employees Tagged: Justin Carr
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