John Ailstock
John Ailstock at Southern Dodge Chrysler Jeep Ram FIAT
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John Ailstock

Sales Manager

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of John Ailstock

October 31, 2024

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Employee Rating

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2024

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I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 27, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2024

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Great people, service friendly, good listener. Helpful great service and hours.. love drop of service More

by VANT777
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

May 13, 2024

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Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
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Recommend Dealer
Yes
May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 04, 2024

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Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

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Employee Rating

Took a little work but very happy with the truck. Everyone involved was very pleasant to work with More

by bluesdr44
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lowen Johnson

Feb 20, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

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Employee Rating

Great customer service. The Southern team worked together to get the deal and the vehicle that I wanted. I am a repeat customer and will continue to be. More

by LYNNWHITE729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Carr

Feb 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2024

Dealership Rating
Employee Rating

John is always so helpful and explains everything and the 100 questions I had. This is my 3rd purchase from Southern. More

by AMANDA.L.TOLBERT
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Feb 01, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 30, 2024

Dealership Rating
Employee Rating

Awesome straight forward dealings, understood my needs and budget situation and helped me get to a solution to a new vehicle More

by brandonspivey
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock

Feb 01, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 19, 2024

Dealership Rating
Employee Rating

Very pleased with the southern auto group working with this dealership and the sales person. Got me a very good deal. I would highly recommend this dealership to anyone More

by 454MICHEALDAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Nichols

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