824 Reviews
Write a ReviewDealership Experience
12 yrs, 1 mo
Languages Spoken
English
824 Reviews of Joe Shepard
October 22, 2018
Excellent, Great service Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He as Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He asked and listened to what I wanted. He got me exactly what I wanted for a great price... I love my car thanks Charlie and the team your the best😊 More
Other Employees Tagged: Jared Kloempken , Charlie Hunolt
October 10, 2018
Bought another great Kia fromLou Fusz Always get great service from Lou Fusz Kia. Purchased dealer service option with new Kia Niro. Sales people were very helpful and knowledgeable. Every Always get great service from Lou Fusz Kia. Purchased dealer service option with new Kia Niro. Sales people were very helpful and knowledgeable. Everything was completed in a short time. More
Other Employees Tagged: Larry Haywood, Curtis Laws , Thomas Plager
October 02, 2018
Fast and friendly It was a pleasure working with Kris “Krispy” he was so informative and very patient while I took my time picking out the perfect Kia Sorento!!! I have It was a pleasure working with Kris “Krispy” he was so informative and very patient while I took my time picking out the perfect Kia Sorento!!! I have had my car for a few days now and every passing day I love it more! I would like to thank all of the staff for making my experience stress free by being so welcoming and friendly! Thank you Kris and Joe for all the help! More
Other Employees Tagged: Kris Portnoy
October 01, 2018
Lou Fusz Creve Coeur Kia is wonderful! Just bought my 4th vehicle from them, and can’t imagine going elsewhere else! Everyone from the sales team to the financial guru goes the extra mile to put you in the v vehicle from them, and can’t imagine going elsewhere else! Everyone from the sales team to the financial guru goes the extra mile to put you in the vehicle you want at a price you can afford. And don’t worry about rainy day mishaps because they have an excellent team of service professionals to take care of you and your vehicle when you need it. A+ customer service = customer loyalty!!! Winner Winner?? More
Other Employees Tagged: Andrew Stumm , Crystal Cody, Zack Lentz, Kris Portnoy, Sales Manager (Matt)? ??
September 24, 2018
The Best The personnel is friendly and efficient and the waiting area is top notch with all of the amenities they offer! I would and have recommended Lou Fusz The personnel is friendly and efficient and the waiting area is top notch with all of the amenities they offer! I would and have recommended Lou Fusz for sales and service. More
Other Employees Tagged: Andrew Stumm , Mike Cerva, Crystal Cody, Zack Lentz
September 12, 2018
Great experience Larry was great. Explained everything. Went over how things worked in my car. Helped me sync my phone to the car. My experience there wa extremely Larry was great. Explained everything. Went over how things worked in my car. Helped me sync my phone to the car. My experience there wa extremely pleasant More
Other Employees Tagged: Larry Haywood
September 06, 2018
Great salesman No high pressure sales tactics, he keeps it honest and up front and that's why 4 of my family members have all bought there new Kia's from charlie. No high pressure sales tactics, he keeps it honest and up front and that's why 4 of my family members have all bought there new Kia's from charlie. Keep up the good work! More
Other Employees Tagged: Charlie Hunolt, Thomas Plager
August 27, 2018
Six Plus Stars ⭐️ If I could give 6 stars I would! Charles Hunolt made the experience outstanding and more than I could have ever imagined! I came in for an oil change If I could give 6 stars I would! Charles Hunolt made the experience outstanding and more than I could have ever imagined! I came in for an oil change on my 2016 Kia Optima, decided to browse the showroom, fell in love with an SUV, and Charles helped me with trading in my Optima for a Sportage. He was very kind and accommodating during the entire process from greeting me, to handing over the keys. I felt comfortable with him, and I love that he wasn’t pushy at all. Charles listened to my wants and needs, and then delivered on them with percision. Also, I want to send a HUGE shout-out to Jared the Manager and Joe the Finance Manager. They were incredibly friendly and beyond helpful! They made sure I was at ease, and you could tell they were there to truly help me! I HIGHLY recommend Kia Lou Fusz to everyone, but ONLY Kia Lou Fusz, as I’ve had less than pleasant experiences with Suntrup Kia South. Anyways, thanks again to Charles, Jared and Joe for being awesome and the best! More
Other Employees Tagged: Jared Kloempken , Charlie Hunolt
August 21, 2018
NOCE AND EASY I went in for a simple routine maintenance appt for my 2016 Kia Optima. Was just browsing at the cars on the showroom floor when my fiancé and I were I went in for a simple routine maintenance appt for my 2016 Kia Optima. Was just browsing at the cars on the showroom floor when my fiancé and I were approached by Kris. I really had no intentions on trading in my vehicle but I was interested in what he had to say. Long story short, I drove off in a 2018 Kia Optima Ex—UPGRADED—sunroof, full leather seats, bigger screen, navigation system and so much more for only $97 more than what i was paying. The process was a breeze and I didn’t have to put any money down. Overall, I am loving my new vehicle and strongly recommend Lou Fisz Kia. P.S.... THIS IS MY SECOND TIME PURCHASING A CAR FROM THIS LOCATION. In Jan 2017, I purchased the 2016 Kia Optima mentioned above. Also Joseph was amazing to work with AGAIN.. and I totally forgot the general managers name but he’s a very honest and trustworthy man. More
Other Employees Tagged: Kris Portnoy
August 20, 2018
BEST CAR PURCHASE EVER!!! 10/10 I have to say that the experience was the best one that I have had at any car dealership and this was my first brand new car (2019 Kia Sorento LX). Th I have to say that the experience was the best one that I have had at any car dealership and this was my first brand new car (2019 Kia Sorento LX). The awesome sales associates listened to my needs and my wants that I had in mind for a car and never at any point did I feel pressured to make a quick decision about a car. They found the car that I was interested in online and brought it around for me to look at, after I had test drove a similar model, and it was LOVE at first sight! This car helps my family more than I think that they know and really went with my budget as best as they could and I was extremely thankful for that! Keep up the good work guys and girls, I'll see you guys in the next few years to get another car when the kids start driving (SCARY!!!)! More
Other Employees Tagged: Curtis Laws
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