832 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
832 Reviews of Joe Shepard
November 22, 2018
Best dealership in St. Louis Lou Fusz Kia Creve Coeur is the best Kia dealership in St. Louis. I new what I wanted and had no issues getting what I wanted. My salesman, Curtis, Lou Fusz Kia Creve Coeur is the best Kia dealership in St. Louis. I new what I wanted and had no issues getting what I wanted. My salesman, Curtis, was great to work with and finance manager Joe was the same. I would highly recommend this dealership to anyone. More
Other Employees Tagged: Curtis Laws , Josh Hough
November 12, 2018
Lou Fuze Rocks I bought my first Kia at Lou Fusz. Customer service was always top notch. I just leased a Kia Sportage from Lou Fusz and I’m very happy with the Sport I bought my first Kia at Lou Fusz. Customer service was always top notch. I just leased a Kia Sportage from Lou Fusz and I’m very happy with the Sportage and my leasing terms. More
Other Employees Tagged: Jared Kloempken , Mike Cerva
November 03, 2018
Received a Lot of Attention I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inq I went in for an oil change and recall repair, but wound up buying my dream car. While my car was being serviced, I got immediate attention when I inquired about the car before the showroom was even open. I was able to negotiate a very good deal over text and the phone with Kris. I had additional help choosing the right car and getting the most for my trade from the Regional Manager, Michael Feinstein. I felt like a diplomat from the service department to the porter, Jason to the sales floor and to the finance department. There were no pressure sales tactics throughout the whole experience.There was only one little issue with the recall work, but they had a loaner car on the spot. More
Other Employees Tagged: Jared Kloempken, Andrew Stumm , Kevin Derleth, Zack Lentz, Nicci Pollard, Kris Portnoy, Mike Feinstein
October 30, 2018
New purchase experience Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time Mike did a great job answering any questions I had and accommodating my request on multiple occasions. He was knowledgeable and courteous every time we spoke and kept the lines of communication easy and open. Jared went out of his way to show me different finance options and help me make the right decision. More
Other Employees Tagged: Jared Kloempken , Mike Cerva
October 29, 2018
Customer Trust a Priority This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sa This dealership doesnt base their employees pay off of strictly sales commission, which made me feel unpressurized and like they wanted to make the sale, but my trust and satisfaction was priority. Friendly staff too. More
Other Employees Tagged: Jared Kloempken, Larry Haywood
October 29, 2018
Couldn't be happier! Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky Everyone was so kind, helpful and down to earth... that's such a breath of fresh air! By far the best car buying experience ever! Lou Fusz is lucky to have such wonderful team! P.S. And my husband says the snack area is awesome! More
Other Employees Tagged: Jared Kloempken , Crystal Cody
October 26, 2018
They are the best! Chris and the finance team got me approved and in a brand new kia forte so fast and so easily given my bad credit situation this is my second car I ha Chris and the finance team got me approved and in a brand new kia forte so fast and so easily given my bad credit situation this is my second car I have bought from lou fusz and will definitely say they are the ones the go to for a car! More
Other Employees Tagged: Kris Portnoy
October 22, 2018
Super jamel Sales process weent great from the moment jamel greated me when I walked in unscheduled. My son Robert fort recommeded this dealership..service off sc Sales process weent great from the moment jamel greated me when I walked in unscheduled. My son Robert fort recommeded this dealership..service off scale grear for his Kia, jamel wascreative ad knowledgean]ble...pulled in talented financial fols who ran financial options quickly More
Other Employees Tagged: Jamel Gipson
October 22, 2018
Excellent, Great service Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He as Shopping for a new car can be overwhelming but when I walked into Lou fusz all that changed. Charlie was one of the best salesman I’ve ever had. He asked and listened to what I wanted. He got me exactly what I wanted for a great price... I love my car thanks Charlie and the team your the best😊 More
Other Employees Tagged: Jared Kloempken , Charlie Hunolt
October 10, 2018
Bought another great Kia fromLou Fusz Always get great service from Lou Fusz Kia. Purchased dealer service option with new Kia Niro. Sales people were very helpful and knowledgeable. Every Always get great service from Lou Fusz Kia. Purchased dealer service option with new Kia Niro. Sales people were very helpful and knowledgeable. Everything was completed in a short time. More
Other Employees Tagged: Larry Haywood, Curtis Laws , Thomas Plager
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