Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
687 Reviews
4.9

687 Reviews

Write a Review

Dealership Experience

10 yrs, 7 mos

Languages Spoken

English English

687 Reviews of Joe Shepard

December 19, 2024

Dealership Rating
Employee Rating

Good through sales process. Fell short in delivery process . Issues in title wrong title provided for licensing :delivered with out soft ware up to date. Upgraded floor mats jus More

by rlconnon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Schaeperkoetter

December 17, 2024

Dealership Rating
Employee Rating

Whole experimenter was a breeze! Got exactly what I wanted and they couldn’t have been more professional! More

by m3c
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Feinstein

December 16, 2024

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Employee Rating

Have purchased 12 vehicles in 28 years. Do I really need to say more than that? We get them serviced there as well, best dealership in the area. More

by BJB232
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 16, 2024

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Lou Fusz Kia has excellent an excellent team. Our experience purchasing a new vehicle was great. We especially like the service department. More

by joe@joebishopcreative.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Degenhardt

December 13, 2024

Dealership Rating
Employee Rating

Always prompt and courteous and gets the job done the first time! They treat their customers like family and that’s why we keep coming back. We are on our 8th Kia from this dealership and couldn’t be h More

by Trotta
Service Price Transparency
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Recommend Dealer
Yes

December 13, 2024

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Josh Hough was very approachable and knowledgeable. He made the investigative period and buying process incredibly smooth, relaxed, and comfortable. I felt very well looked after. More

by ABENCKENDORF
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Josh Hough

December 05, 2024

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The dealership was well maintained and very timely. Staff was also very well informed and friendly. More

by valentine.latanya25
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hough

Dec 11, 2024

Lou Fusz Kia responded

We're glad you had a great experience with us!

December 01, 2024

Dealership Rating
Employee Rating

This dealership was awesome. Kirstie was so professional and she aimed to please! She never rushed me or acted like my questions were ridiculous! More

by leslee rubin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Crook , Paul the credit guy was great too!

Dec 04, 2024

Lou Fusz Kia responded

We're glad Kirstie took care of you!

Dec 04, 2024

leslee rubin responded

Buying a car is usually very stressful but Kirstie salesperson at Lou Fusz Kia and the rest of the staff made it relaxed and easy!!! No pressure and Kirstie and Paul the finance guy made it a positive experience all around! I would recommend this dealership!!! Keep up the great work!!!!

November 25, 2024

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3rd car we purchased from Lou fusz Kia and it won’t be our last. More

by evantranen
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 27, 2024

Lou Fusz Kia responded

We appreciate your loyalty to us!

November 22, 2024

Dealership Rating
Employee Rating

In and out quickly. The people were extremely nice even took care of something not on original list. More

by lgandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Cerva

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