Dealership Experience
9 yrs, 11 mos
Industry Experience
45 yrs, 9 mos
Specialties & Trainings
Ford Service Advisor Master Certification
148 Reviews
Write a Review148 Reviews of Joe Rivarola
September 18, 2020
People think the service industry is so easy. Newins is People think the service industry is so easy. Newins is by far the most accommodating car dealership I’ve ever been to. I would recommend to anyone. People think the service industry is so easy. Newins is by far the most accommodating car dealership I’ve ever been to. I would recommend to anyone. More
Other Employees Tagged: Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin, Nelson
September 14, 2020
The car was tended to quickly and I was on my way in about ten minutes. When I picked up my car it was raining and after closing but car was placed under the bay awning which allowed me to check what wa about ten minutes. When I picked up my car it was raining and after closing but car was placed under the bay awning which allowed me to check what was done without getting wet. I was satisfied with work and care of the service representatives . More
September 10, 2020
the service dept. at Newins Bay Shoe Ford is the only reason why i purchase my cars there. once, the salesman is done with you its 4 more years or longer with the service dept. based on past experience t reason why i purchase my cars there. once, the salesman is done with you its 4 more years or longer with the service dept. based on past experience they fix only what is needed and don't try to soak you with additional items. More
Other Employees Tagged: Marty Jacobs
September 09, 2020
always a delight when I visit for service. I drive literally to the opposite coast of our Island to go to this Ford Facility instead of using one close to my house literally to the opposite coast of our Island to go to this Ford Facility instead of using one close to my house More
Other Employees Tagged: Xavier Stickney, Matthew Stickney, Joanie Depalma, Victor Aparicio , Ken Beckendorf, Dan Hackmeyer, Marty Jacobs, Louisea Miers-Martin, Noreen Nappi
September 07, 2020
The service I receive is thorough, complete and timely. I was kept informed on what is required and how long it will take. Joe Rivarola and Marty Jacobs are attentive to my needs and are friendly yet busines was kept informed on what is required and how long it will take. Joe Rivarola and Marty Jacobs are attentive to my needs and are friendly yet businesslike. More
Other Employees Tagged: Marty Jacobs
September 07, 2020
Great job! Great mechanic!Great service and very Great job! Great mechanic! Great service and very trustworthy! I was not expecting such reasonable pricing especially dealing with a dealership direc Great job! Great mechanic! Great service and very trustworthy! I was not expecting such reasonable pricing especially dealing with a dealership directly! I am very pleased! More
Other Employees Tagged: Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin
August 20, 2020
I've been a happy customer for over 30 years at Newins. They are always courteous and professional. It's a great dealership. Marty went above and beyond during the CoVid crisis too, really helpful staff th They are always courteous and professional. It's a great dealership. Marty went above and beyond during the CoVid crisis too, really helpful staff they have working there. More
Other Employees Tagged: Marty Jacobs
August 12, 2020
The check in was easy and quick. The service advisor was personable yet businesslike. The service was completed in the time I was told. This is the way a service department in a car dealership should be c personable yet businesslike. The service was completed in the time I was told. This is the way a service department in a car dealership should be conducted. Pleasant, thorough with the customer and his car being taken care of in an appropriate manner. However, a note to the owner. The service waiting area should be modernized! More

