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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
190 Reviews
4.8

190 Reviews

Write a Review

190 Reviews of Joe Jimenez

January 29, 2025

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Employee Rating

Couldn't ask for a better experience. Joe and the team where outstanding!! They have always taken great care of my me and my vehicle. More

by BART7
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful review! We’re thrilled to hear that you had an outstanding experience with Joe and our team at Sierra Chevrolet. It's our goal to take great care of both you and your vehicle. We appreciate your trust in us and look forward to serving you again! Sincerely, The Sierra Chevrolet Team

January 24, 2025

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Employee Rating

Advertised false price, tired to add $4k once we arrived. Spent 8-10 hours before settling on advertised price. We were promised 2 keys then lied to and ignored fo1.5 months. Finally promised 2nd key only More

by elarsencpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Cruz, Mark Sandoval

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Jan 27, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your frustration regarding the pricing and key situation. At Sierra Chevrolet, we strive to maintain clear communication and uphold our commitments. Your concerns are important to us, and we invite you to reach out to us directly so we can address this further and improve our service. Thank you for your input, and we hope to improve your experience moving forward. Sincerely, The Sierra Chevrolet Team

January 17, 2025

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Employee Rating

Joe was very good with communication. He replied quickly and answered all my questions. He was very helpful. More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Jan 17, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that Joe provided you with excellent communication and assistance. At Sierra Chevrolet, we strive to deliver top-notch service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, The Sierra Chevrolet Team

January 14, 2025

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Always great service, resolved an issue with my truck keep me updated during the repair More

by russjacques12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, John Twiford, Marvin Orellana

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Jan 15, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Sierra Chevrolet and that we were able to resolve the issue with your truck. Keeping our customers updated during repairs is very important to us. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

December 21, 2024

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Employee Rating

Sierra has a great staff of knowledgeable service writers. They always give me good advice. The service department also did an excellent job and had my car back before lunchtime. More

by TGAVERN
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, John Twiford, Marvin Orellana , Terry Quinn

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Dec 23, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We truly appreciate your feedback about our knowledgeable service writers and the efficient work of our service department. It's great to hear that they provided you with good advice and had your car ready so quickly. We look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

December 19, 2024

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Employee Rating

Helpful service staff. Joe Jimenez understood my vehicle and offered some discount assistance with a costly repair. More

by RY19ANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear that Joe Jimenez was able to assist you with your vehicle and provide some discount assistance for your repair. At Sierra Chevrolet, we strive to support our customers in any way possible. We hope to see you again soon! Sincerely, The Sierra Chevrolet Team

December 18, 2024

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Employee Rating

The team at Sierra Chevrolet always takes amazing care of me and both of my cars. They’re a great team in their new service drive looks absolutely amazing! I love the remodel. More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz, Marvin Orellana , Shawn Suchanek

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Dec 18, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're thrilled to hear that our team at Sierra Chevrolet has consistently taken great care of both you and your cars. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

December 13, 2024

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Employee Rating

Booked on line and the process was fast and easy the maintenance was done greatly More

by dariocinta45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind review! We're thrilled to hear that your online booking experience was fast and easy and that our maintenance team provided great service. We appreciate your feedback and look forward to welcoming you back to Sierra Chevrolet for your next visit! Sincerely, The Sierra Chevrolet Team

December 11, 2024

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Employee Rating

Quick, efficient, friendly, did recall, spared tire and 37k mile service all in one. am very happy about this service. More

by luxelv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick, efficient, and friendly experience with your recall, spare tire, and 37k mile service at Sierra Chevrolet. Your satisfaction means a lot to us, and we look forward to seeing you again for your future service needs! Sincerely, The Sierra Chevrolet Team

December 07, 2024

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Employee Rating

Joe was helpful, Professional and attentive. I was very satisfied with the service and it is why I continue to get my car serviced here. More

by REBABINDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your kind words about your experience at Sierra Chevrolet! We're thrilled to hear that you found our service helpful, professional, and attentive. Your satisfaction is our priority, and we appreciate your continued trust in us for your car service. We look forward to welcoming you back soon! Sincerely, The Sierra Chevrolet Team

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