Joe Hill | Page 7

Adrian and everyone at the dealership was awesome! No bullcrap, great car and great people! No bullcrap, great car and great people! More

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Joe was great to work with on the purchase of a truck for our son. Kyle and Bill were fantastic as well! Would highly recommend this dealership to anyone! our son. Kyle and Bill were fantastic as well! Would highly recommend this dealership to anyone! More

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Joe was a pleasure to work with. Very knowledgeable and a straight shooter. My wife and I appreciated his approach. Thanks. Very knowledgeable and a straight shooter. My wife and I appreciated his approach. Thanks. More

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Buyer Beware: A Cautionary Tale! 🚗 I wanted to share my recent negative experience with Waterloo Sunset Ford to help others avoid the same frustration and deceptive sales practice 🚗 I wanted to share my recent negative experience with Waterloo Sunset Ford to help others avoid the same frustration and deceptive sales practices. I purchased a new car from them at the end of last year, and when I was uncertain about going through with the purchase, the manager ‘sweetened the deal’ with a promise of free car washes for as long as I owned the vehicle. I didn’t get this agreement in writing because I mistakenly thought they were a trustworthy dealership. I didn’t take advantage of this offer until recently, when I went in to get a code for the car wash as directed at the time of purchase. To my surprise, they informed me that the policy had changed, and they would no longer provide that service. This was part of the deal when I bought the car, so changing it now feels unfair and fraudulent. The manager acknowledged that he had promised the car washes but said he couldn’t do anything because the decision came from his boss. I reached out to his boss as well, and he wouldn’t honor it either. While it may seem insignificant to argue over some car washes, it’s really about principles. I’m not asking for anything more or anything different than what was originally promised; I just want the dealership to keep its word. I hope saving a couple of dollars on car washes was worth tarnishing their reputation and losing a loyal Ford buyer. After posting about this incident on social media, I received at least two dozen comments or messages from people who reported that the same thing had happened to them at this dealership over the last five or six years. This is not an isolated event. They have been practicing this scam for several years now! More

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The salesman at sunset ford are very knowledgeable and very good at finding the right vehicle for us! very good at finding the right vehicle for us! More

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I stopped by to look at a car I saw online and loved it. Joe and his team were amazing, got it done and I drove my new car home within a couple of hours. Best and easiest experience I’ve ever had purchasing Joe and his team were amazing, got it done and I drove my new car home within a couple of hours. Best and easiest experience I’ve ever had purchasing a vehicle! Highly recommend! More

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Sunset Ford Waterloo had exactly the car we were looking for and it was a great price. Joe Hill handled everything perfectly and the whole process was the quickest we ever experienced when buying a car. T for and it was a great price. Joe Hill handled everything perfectly and the whole process was the quickest we ever experienced when buying a car. Thank you Joe. More

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Joe was fantastic and he was such a pleasure to work with. If I ever need another vehicle I will totally come back! with. If I ever need another vehicle I will totally come back! More

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Sunset Ford is friendly, courteous, local and has convenient hours. We will be doing business there again convenient hours. We will be doing business there again More

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I knew that I wanted a new truck and didn’t want it to be a hassle. That’s why I went to Sunset. They did not disappoint! Thanks Joe and the entire staff! a hassle. That’s why I went to Sunset. They did not disappoint! Thanks Joe and the entire staff! More

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