Joe Graves | Page 8

The dealership worked with us to find the right vehicle and price range to fit in our budget. and price range to fit in our budget. More

by cestrada011992 Verified Customer Verified Customer

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They are wonderful there. Westin is a wonderful salesman. We love our new car. They treated as if we were family! Westin is a wonderful salesman. We love our new car. They treated as if we were family! More

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I was looking for a vehicle that is hard to find and I wanted one fairly new with low miles and my internet search brought up only 2 within 250 miles of me. I called this dealership and spoke with Arnold wanted one fairly new with low miles and my internet search brought up only 2 within 250 miles of me. I called this dealership and spoke with Arnold (salesperson) and arranged a day and time to check out this vehicle. In the meanwhile I found out that the car didn't have an option that I thought I needed. The next morning of the appointment Arnold called me back and when I told him about the option (GPS) I needed he explained that the Apply CarPlay will show my GPS. Well I did some research and found out he was CORRECT. I felt bad that I missed my time slot so I told them I would now come but they are 90 minutes away. I also called the other dealership and let them know I would be in there area (8 miles apart). I asked both dealerships to charge up the HV battery so I can test the EV function of the PHEV. I arrived and was greeted at the door by Rafal (aka Raf) who told me that Arnold was busy and I also met Joe a very nice fellow who was the manager. Joe insured that Raf pulled the car into the service bay so I could look over car without the bother of the rain outside. I took it for a drive and it was what I was looking for. To be a prudent shopper I did inform them of the other dealership that had comparable vehicle and I went there and although the vehicle was cheaper it wasn't spotless as Biggers and the service there was horrible and they didn't even charge the HV battery. I went back to Biggers and told them what I found at the other dealership and without haggling, games or fanfare Joe made me a very fair offer and I bought the vehicle. They then insisted on detailing car again (it was raining), filled up the gas tank and when I told them I wanted to order all weather floor mats they threw them into the deal. To say I absolutely hate going to dealerships to buy cars is an understatement so much it has been 7 years since last purchase but Biggers really has change my mind and experience about dealerships. I was in and out fairly quick with new license plates (not temp tags) with everything I needed.. If you are in the market I would highly suggest you check out Biggers and speak to Joe and Raf (or Arnold) and see what they have to offer for you. More

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Everyone is helpful and friendly. Just traded in our 2020 Outlander PHEV for a 2023 Outlander PHEV at Biggers. Much of the reason is because of the quality of the service department Just traded in our 2020 Outlander PHEV for a 2023 Outlander PHEV at Biggers. Much of the reason is because of the quality of the service department More

by croegaert1 Verified Customer Verified Customer

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Great staff and service. Hassle-free car buying experience. Tyler was knowledgeable professional and thorough. Hassle-free car buying experience. Tyler was knowledgeable professional and thorough. More

by amanuel921 Verified Customer Verified Customer

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Rafal and Joe were very helpful in purchasing the vehicle. When we decided to buy a car 2 months ago, we gave up on Honda, Subaru and Ford due to Rafal's interest. Many thanks to Joe and Rafal vehicle. When we decided to buy a car 2 months ago, we gave up on Honda, Subaru and Ford due to Rafal's interest. Many thanks to Joe and Rafal More

by erkanozkanca Verified Customer Verified Customer

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I was pleased to work with Arnold Hernandez, my sales rep, and Joe sales manager who were able to make the sales process easy .Very helpful and answered all of my questions that I had. Thank you to Arnol rep, and Joe sales manager who were able to make the sales process easy .Very helpful and answered all of my questions that I had. Thank you to Arnold for making my car-buying experience easy. Was very nice working with you 👍 More

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The staff was friendly and inviting. They really made my experience less stressful and more enjoyable. I appreciate the professionalism everyone had here. They really made my experience less stressful and more enjoyable. I appreciate the professionalism everyone had here. More

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I've purchased seven Mitsubishi cars over the last several years, five of them have all come from (and serviced by) Bigger Mitsubishi. Enough said? several years, five of them have all come from (and serviced by) Bigger Mitsubishi. Enough said? More

by BPATRICK999 Verified Customer Verified Customer

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This place is real nice and friendly. All the staff seem nice. Tyler was our salesman, he was very knowledgeable, not pushing. He was informed on the vehicle and it's manufacturing. Very All the staff seem nice. Tyler was our salesman, he was very knowledgeable, not pushing. He was informed on the vehicle and it's manufacturing. Very pleased with the service we received. Highly recommend shopping with Tyler. More

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