Joe Graves | Page 10

I had an amazing experience at Biggers as a first time car buyer. Westin Hawkins and Joe Graves made the process very smooth and easy! Both were very pleasant and helpful. car buyer. Westin Hawkins and Joe Graves made the process very smooth and easy! Both were very pleasant and helpful. More

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The Biggers Mitsubishi Dealership was very helpful in helping me get my new 2023 Outlander. I was able to test-drive different models and find the best one for me. I recommend this dealership to others l helping me get my new 2023 Outlander. I was able to test-drive different models and find the best one for me. I recommend this dealership to others looking for a new or used car. More

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I recently purchased a Mitsubishi Outlander from Biggers and the experience was enjoyable and hassle free from start to finish. My salesman Westin Hawkins explained all the features of the car and answered and the experience was enjoyable and hassle free from start to finish. My salesman Westin Hawkins explained all the features of the car and answered all my questions. The sales manager Joe Graves made the purchase process go quickly and smoothly, explaining the financing and warranty options clearly and with no pressure. It was the best car purchase experience I’ve ever had and I would definitely do business with Biggers again.” More

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Dealership communicated with me in a decent amount of time and set up an appointment to test drive the vehicle I was interested in. The vehicle was nicely detailed and ready for me upon my arrival. The t time and set up an appointment to test drive the vehicle I was interested in. The vehicle was nicely detailed and ready for me upon my arrival. The test drive was a pleasant experience and the salesman (Ignacio Reyes) offered as much information as he could . The on-site experience with the Sales Manager (Jim Casey) was good. Overall I really appreciate this dealership it wasn’t as bad as some of my previous experiences with car buying. The finance manager Joe Graves finished the deal. Over all it was good experience without any pressure. More

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Bought a new 2022 Eclipse 2 years ago. We have brought the car in for service 3 times because the hands free calling on the steering will not work. Plus the we continually lose our scre We have brought the car in for service 3 times because the hands free calling on the steering will not work. Plus the we continually lose our screen and radio stations and contacts. We were told that they don't know why it keeps happening. On Memorial day 2023 we came in interested in moving out of our 2022 because it's not what we paid for. My wife didn't want to go back but I wanted to see if any upgrades had been done to the new models. After speaking to our salesman about our problem he went and brought his boss out to speak with us about our problem. After 20 minutes and his efforts to try and Make it work he acknowledged that it was not right., said Sorry and walked away ....... what kind of service is that. He knew we had been looking at a few other vehicles and might have bought another vehicle. I'm sorry but that is NOT how you treat a customer. I have had people ask me about my car and where I bought it and my answer has always been. The car could be real nice but I would recommend staying away from your dealership I'm still under my warranty but your dealership has no interest in helping me. Most of your salespeople have been nice with the exception one of your managers that has made it really clear to us that it NOT his problem. This us the first time that I have ever wrote a review, but this is the first time I have ever been treated like this as a customer. More

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