I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
13 yrs, 11 mos
Industry Experience
17 yrs, 7 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
168 Reviews
Write a Review168 Reviews of Joe Cleaver
January 14, 2025
Manolo Santos was very pleasant to work with over several visits before I made my final decision. He was quite agreeable and easy to work with as we reached our mutual understanding. visits before I made my final decision. He was quite agreeable and easy to work with as we reached our mutual understanding. More
Other Employees Tagged: Manolo Santos, Manny Alvarado
December 31, 2024
We had a great experience with Ferman Mini to trade in our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim went above and beyond to deliver the right car for us. Our car order were on it's way from Europe and the ETA was like the second week of January but they got a car with same configuration and with a better sound system and they called us first if want to check that one out. We got a good deal on it so we got my wife's dream car way earlier than what we expected. We also received an excellent service from Joe in the finance department and got significant assistance navigating in the different package choices to get the right one that fits for our needs. More
Other Employees Tagged: Manny Alvarado , Tim,Ralston
December 24, 2024
Ferman Mini is the only place I’m taking my Countryman too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. More
Other Employees Tagged: Matthew Maynard, Courtney Devine
November 28, 2024
Be aware of Finance Department schemes and tactics during closing of sale to increase your quoted price. closing of sale to increase your quoted price. More
Other Employees Tagged: Manolo Santos, Scott Douglas , Courtney Devine , Ryan in sales is great!
November 16, 2024
Thanks to Tony Beltran and Courtney Devine! They helped us get a great replacement for my 2009 Mini Cooper. They were so helpful and understanding and never pressured us. It’s nice to know you They helped us get a great replacement for my 2009 Mini Cooper. They were so helpful and understanding and never pressured us. It’s nice to know you have someone you can trust and count on. More
Other Employees Tagged: Bob Murray, Tony Beltran, Courtney Devine
November 02, 2024
Love my mini, love my salesman Tom . Tom made everything easy and went over all the features of this fabulous car. Thx you Tom for everything! Tom made everything easy and went over all the features of this fabulous car. Thx you Tom for everything! More
Other Employees Tagged: Scott Douglas , Paul Scaglione, Matthew Maynard, Courtney Devine
October 25, 2024
I’ve worked with Sara for years and she is very knowledgeable and professional when dealing with my Minis. I’ve gotten three cars with Sara and I highly recommend her! Joe handled my paperwork and knowledgeable and professional when dealing with my Minis. I’ve gotten three cars with Sara and I highly recommend her! Joe handled my paperwork and was excellent at his position as well. More
Other Employees Tagged: Sara Voorheis
October 22, 2024
This is the seventh Mini I have purchased at Ferman Mini of Tampa Bay, and continue to return because of the outstanding support of Ryan George. of Tampa Bay, and continue to return because of the outstanding support of Ryan George. More
Other Employees Tagged: Ryan George
October 17, 2024
Thank you for the ease with which selecting the right Mini, learning its features, and financing it was done. Buying my new Mini was an enjoyable process rather than an onerous one. Thank you Race and Jo Mini, learning its features, and financing it was done. Buying my new Mini was an enjoyable process rather than an onerous one. Thank you Race and Joe! More
Other Employees Tagged: William Race Alley
October 04, 2024
We had a great experience with Dallas at Ferman. Quick service during Hurricane Helene aftermath, Thank you Quick service during Hurricane Helene aftermath, Thank you More
Other Employees Tagged: Ryan George, Dallas Crider