Joe Cleaver | Page 20

Happy Motoring I reached out to a number of Mini dealers in my state to locate "exactly" the style Mini I was seeking...only advisor Ryan George at Ferman Mini took I reached out to a number of Mini dealers in my state to locate "exactly" the style Mini I was seeking...only advisor Ryan George at Ferman Mini took the interest in making it happen (and with great communication along the way. ) More than satisfied with the customer service and product knowledge that this dealership brings! More

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Great experience Bob Annis my salesman was great. He took great care of me and went the extra mile to make sure I was very happy with the vehicle that I chose to trade Bob Annis my salesman was great. He took great care of me and went the extra mile to make sure I was very happy with the vehicle that I chose to trade my other new one in on. I only had the other one a month and a half. Debbie in mini accessories also is great. She always goes above and beyond to help me get all the accessories I want for my vehicles. Joe Cleaver the finance gentlemen is also great. He is very kind and personable. More

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Great dealership for Minis Manolo Santos was invaluable in finding us the exact Mini we needed. His communication and perseverance were superb! Every one we worked with at Fe Manolo Santos was invaluable in finding us the exact Mini we needed. His communication and perseverance were superb! Every one we worked with at Ferman Mini was likewise friendly and hrlpful. And special thanks to Joe Cleaver as well. Thank you for helping us get our Countryman. More

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Laid back, low pressure, and enjoyable car leasing experienc I was pleasantly surprised with the car leasing experience at this dealership. Jack, possesses a passion for the Mini Cooper brand. He is extremely I was pleasantly surprised with the car leasing experience at this dealership. Jack, possesses a passion for the Mini Cooper brand. He is extremely knowledgeable about the car and was very easy to work with. He really listened to what my preferences were. He compared and contrasted the models in detail to provide me the information to make an informed decision on which model would be best for my lifestyle and budget. After the sales portion was completed, he went through every detail of the car’s functionality, including setting radio stations and pairing my iPhone. Joe made the financial aspect easy. He was well prepared and organized. There are a lot of papers to sign, but he remained personable and interactive throughout the process. All staff were friendly and seemed to enjoy their work. I would highly recommend the dealership! More

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They found my perfect Mini Cooper S convertible! Ferman Mini has been a stellar dealership when servicing my beloved 2010 Cooper S. Everyone there wants a happy customer. When it came time to updat Ferman Mini has been a stellar dealership when servicing my beloved 2010 Cooper S. Everyone there wants a happy customer. When it came time to update to a new 2018 model, they found just the right car for me! Salesman Bob Annis is so knowledgeable, patient and dedicated. He, along with everyone at Ferman seem to love their job. More

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Matt and Joe, Setting the Bar High at Ferman MINI! Greetings , If you're looking to purchase a new or pre-owned vehicle, look no further than Ferman MINI in Palm Harbor!!! Trust me, I did the research Greetings , If you're looking to purchase a new or pre-owned vehicle, look no further than Ferman MINI in Palm Harbor!!! Trust me, I did the research. Last May we relocated to Palm Harbor from the Philly Metro Area. The transition has been a bumpy road for the most part. So it was a "breath of fresh air" when my daughter and I walked into Ferman last month and met Matt Cerro, our sales consultant and Joe our Financial Adviser. I've dealt with Ferman, and another awesome rep, Mary, on the BMW side shortly after we arrived in Florida. We traded some vehicles and purchased a pre-owned MINI for my young daughter. In February we stopped in for an Oil Change and Tire Repair and left with (2) Incredible Pre-Owned/Certified MINI's. Matt made the entire process seamless, and enjoyable, with his no hassle, no pressure, very informative manner. He also has a rare trait nowadays, he LISTENED to our auto wants/needs, then made thoughtful, sound recommendations that best suited those needs. We love the MINI brand!!! I've spent the last 20 years driving Range Rovers, Landrovers, then BMW's, and I'll tell you, we'll keep our MINI's. As we know, the actual Buying experience although key to any Dealers success, is all within a very short period in relation to how long you own the vehicle. In any major purchase, it's what happens after the sale that is what will insure future loyalty and repeat purchases. And that's where Ferman, specifically our sales persons respectively; Matt and Mary receive the "Best In Class" honor from our family. Thank you Ferman! Warm regards, Sue and Lily More

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Great experience! We visited a few dealers in the Tampa area searching for the best combination of price, quality of vehicles (Mini’s), and service. We found this with We visited a few dealers in the Tampa area searching for the best combination of price, quality of vehicles (Mini’s), and service. We found this with Ryan at Ferman Mini of Tampa Bay! More

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Excellent Experience It was pleasure & fun, all the team are so nice and welcoming, once you get in you will never leave without getting what you need and being happy. I It was pleasure & fun, all the team are so nice and welcoming, once you get in you will never leave without getting what you need and being happy. I Adore Minis and i will never change it. More

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Amazing service This experience was exceptional. Ryan provided extremely knowledgeable service from the very beginning, including an out-of-the-blue inventory check This experience was exceptional. Ryan provided extremely knowledgeable service from the very beginning, including an out-of-the-blue inventory check the night prior. During my test drive, he truly gave me the chance to "own it" and discover ups and downs myself. He followed each experience with solid advice and enjoyable enthusiasm. His knowledge of Mini options and characteristics was impressive. I am looking forward to a long (but hopefully infrequent) relationship with Ferman as I enjoy my new purchase. Highly recommend! More

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Best dealership in town Extremely friendly and professional service. They served us BBQ burgers while we shopped for our new car. Worked with us to get the financing options Extremely friendly and professional service. They served us BBQ burgers while we shopped for our new car. Worked with us to get the financing options to fit our needs. We would recommend this dealer, and we will be back for our next purchase. More

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