Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.7
80 Reviews
4.7

80 Reviews

Write a Review

80 Reviews of Joe Chapman

July 05, 2025

Dealership Rating
Employee Rating

Sean McMahon has always kept me up to date and informed of any service issues. On more than one occasion I have called Sean when I was on a road trip out of state to get information sent to another Honda s More

by RJKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Jul 05, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 04, 2025

Dealership Rating
Employee Rating

I always receive great service, and work with courteous and understanding assistants. We always buys our cars here and get them serviced here. More

by BHutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Sean McMahon , Denise Colangelo

Jul 04, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2025

Dealership Rating
Employee Rating

Great service great people! !yes yes yes yes yes yes yes yes right yes yes More

by BHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 27, 2025

Dealership Rating
Employee Rating

Sean and Executive are first class. Would recommend both to everyone I speak with often. More

by JADAMSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2025

Dealership Rating
Employee Rating

HORRIBLE, UNPROFESSIONAL, would NEVER recommend and will NEVER purchase from Honda ever again in this lifetime. More

by KSMITH553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Genna Panaroni, Gina Roberts, Costas . , Esther Leon-Cazorla

Jul 02, 2025

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

June 20, 2025

Dealership Rating
Employee Rating

Excellent service I will be back for all my maintenance the staff was very friendly More

by Kdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

June 20, 2025

Dealership Rating
Employee Rating

I purchased a new car from Executive Honda. After the purchase I had a problem with the car. The sales department told me to talk to the service department and the service department told me to More

by MARCIN.SMOLEN
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Hocking

Jun 23, 2025

Executive Honda responded

Thank you for this feedback, Marcin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 06, 2025

Dealership Rating
Employee Rating

Sean is the best around. Never take my cars anywhere else for servicing. Thank you! More

by COREYIGAMACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

May 30, 2025

Dealership Rating
Employee Rating

Incredible service and wonderful staff! I've been going there for over ten years. Always top notch!! More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

April 30, 2025

Dealership Rating
Employee Rating

I recently took my car to the body shop after a minor fender bender, and I was thoroughly impressed with the results. They restored my vehicle to its original condition, making it look as if the accident More

by CALVES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking

Apr 30, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...

Dealership Inventory (237 Vehicles)

used 2022 Honda Passport car, priced at $29,978
2022 Honda Passport
used
Black exterior
Automatic
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $33,900
2026 Honda Civic Hybrid
new
Blue Lagoon Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Accord car, priced at $29,900
2025 Honda Accord
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Prologue car, priced at $51,105
2025 Honda Prologue
new
Snowfall Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $30,900
2026 Honda Civic Hybrid
new
Blue Lagoon Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $33,555
2025 Honda Civic Hybrid
new
Blue Lagoon Pearl exterior
Automatic
Front-wheel Drive