Genna Panaroni
Genna Panaroni at Executive Honda

Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
352 Reviews
4.9

352 Reviews

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352 Reviews of Genna Panaroni

April 21, 2026

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Employee Rating

They are a trusted dealer and service department. Very trained service staff who always have a warm welcome and a smile More

by New Jeep Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Executive Honda responded

Thank you for trusting our dealership and service department with your Honda. We’re pleased our trained staff welcomed you warmly and smiled through every interaction. Your positive feedback motivates our team.

April 19, 2026

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very efficient and I was able to pay a little less than I initially thought More

by ashleybrea3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Apr 19, 2026

Executive Honda responded

Thank you for sharing that your Honda Civic service was efficient and more affordable than expected. Feel free to contact us for your next service appointment so we can keep everything running smoothly.

April 16, 2026

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The kindest staff and fixed my car in record time. Could not be happier Genna is so attentive More

by Ginarupert1012
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Apr 16, 2026

Executive Honda responded

Hearing that our team provided friendly service and completed your Honda CR-V repair so quickly is fantastic. Genna will be pleased to know you appreciated her attentiveness. Thank you for sharing your experience, and we look forward to serving you again.

April 15, 2026

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Experts diagnosed my 2011 Honda CRV's problems. I was given a Honda loaner car and in 2 days my car was repaired. Genna helped me understand everything that the mechanics did to correct the problem More

by swdelgrego
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Apr 15, 2026

Executive Honda responded

Thank you for sharing your experience with our service team. We’re glad you had a Honda loaner while we diagnosed and repaired your 2011 CR-V in two days. Genna is happy to have clarified the work done, and we’re delighted your vehicle is back in perfect condition.

April 11, 2026

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Genna got my vehicle diagnosed called me very detailed I appreciate that told her go head with the work they completed it within a great time I will continue to use executive honda More

by Kingofone88
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Apr 13, 2026

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 11, 2026

Kingofone88 responded

Great experience with service writer Genna very pleased with the work preformed she was great to work with, kept me updated, polite along with easy to talk to thank you Genna

April 09, 2026

Dealership Rating
Employee Rating

Excellent. I have full trust and confidence with service at Executive. Genna is terrific. I would not go anywhere else. More

by richards728
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Apr 09, 2026

Executive Honda responded

Thank you for placing your confidence in our service for your Honda CR-V. Genna is delighted her assistance made a difference. We look forward to helping you again.

April 05, 2026

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Employee Rating

It was a good experience working with Genna she went over the video and anything that needed to be done. It was nice to get pricing and service. More

by Frazieerbonnie
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Apr 06, 2026

Executive Honda responded

Thank you so much for your excellent review! We are so glad that Genna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2026

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Employee Rating

Quick, thorough. Satisfied with work completed on my vehicle. I appreciate the communication throughout the process More

by jodyeick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

Executive Honda responded

Great to know our team handled your Honda Civic quickly and thoroughly. We’re glad the updates kept you informed throughout the process. We look forward to assisting you again.

March 18, 2026

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Employee Rating

Went for oil leak for car and they charged for diagnosis They repaired 2K worth items and leak did not stop and again diagnosed some thing else and asked for more money. Looks like wrong diagnosis or just r More

by PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2026

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 22, 2026

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 16, 2026

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Employee Rating

Delightful experience. I appreciated Genna's kindness and attention in making sure all went well with my appointment. The shuttle driver Katie was wonderful also. She was r More

by Poitras2colin
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Mar 16, 2026

Executive Honda responded

Thank you for taking the time to share your feedback on your CR-V service. We’re glad Genna’s attentiveness made your visit smooth. It’s great to hear the shuttle service met your needs safely, and we look forward to helping you learn more about the new Honda whenever you’re ready.

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