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Gina Roberts

Overview Reviews (313) Inventory (206)

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Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

313 Reviews

Overview Reviews (313) Inventory (206)

4.9

313 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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313 Reviews of Gina Roberts

April 22, 2026

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Employee Rating

I hate buying cars because of dealerships. Executive Honda is the exception. Briana was great not pushy or gimmicky. She was honest and up front with what she was able to help with. The servic Executive Honda is the exception. Briana was great not pushy or gimmicky. She was honest and up front with what she was able to help with. The service depatwas nice when it came time to get my tires replaced in my used truck. More

by Vega

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Briana Soto, Ryan Nelson, Sarina Pompei

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Apr 22, 2026 -

Executive Honda responded

We’re pleased Briana’s honest, no-pressure approach stood out and that our service team handled your Ford tire replacement smoothly. Please reach out if there’s anything else we can help you with down the road.

April 19, 2026

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very efficient and I was able to pay a little less than I initially thought initially thought More

by ashleybrea3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni

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Apr 19, 2026 -

Executive Honda responded

Thank you for sharing that your Honda Civic service was efficient and more affordable than expected. Feel free to contact us for your next service appointment so we can keep everything running smoothly.

April 08, 2026

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Employee Rating

Every thing was good. The service was performed quickly, as promised, for agreed upon price. The service was performed quickly, as promised, for agreed upon price. More

by CARLJWATKINS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Apr 08, 2026 -

Executive Honda responded

Thank you for highlighting how efficiently we completed the service on your Honda while honoring the agreed price. Gina and our team are glad we could make the process smooth.

April 01, 2026

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Employee Rating

Brought the car there for a recall service. Excellent job. Thank you so much. Have a good day Excellent job. Thank you so much. Have a good day More

by mellhobsonrn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Executive Honda responded

Thank you for entrusting us with your Honda HR-V recall service; we’re pleased the work met your expectations. Gina and the team appreciate your feedback and look forward to assisting you again.

March 27, 2026

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Employee Rating

Overall a good experience. I thought the cost of repairs was too high due to the diagnostic fee. Had three bulbs replaced and came to almost 200 bucks!! I thought the cost of repairs was too high due to the diagnostic fee. Had three bulbs replaced and came to almost 200 bucks!! More

by Honda Guy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Mar 29, 2026 -

Executive Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 22, 2026

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Employee Rating

Gina was absolutely amazing from beginning to end. She kept me informed while I waited for my car. She kept me informed while I waited for my car. More

by gensimone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Mar 23, 2026 -

Executive Honda responded

Thank you for the five-star review! We’re thrilled Gina provided outstanding support and kept you informed throughout your visit. We appreciate your trust in Honda.

March 20, 2026

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Employee Rating

Gina was very helpful. I will ask for her again next time. Gina was great I will ask for her again next time. Gina was great More

by FRAPLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Mar 20, 2026 -

Executive Honda responded

Thank you for sharing that Gina was very helpful during your Honda CR-V service. We appreciate you requesting her for your next visit. We look forward to assisting you again.

March 04, 2026

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Employee Rating

Everyone was very professional and quite knowledgeable! Looking forward to doing business with them again! Looking forward to doing business with them again! More

by PETER.HELENALLISON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Mar 04, 2026 -

Executive Honda responded

Thank you for the five-star review. We’re pleased our service team delivered professional and knowledgeable care for your Honda CR-V. We look forward to working with you again.

March 03, 2026

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Employee Rating

They treat you very well. The service department is excellent. It's always been a pleasurable experience. The service department is excellent. It's always been a pleasurable experience. More

by DACALABRO60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Mar 03, 2026 -

Executive Honda responded

Thank you for sharing your experience. Gina and our service team are pleased to know your Honda CR-V receives excellent care every time. We look forward to assisting you again.

March 02, 2026

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Employee Rating

The team in the Executive Honda of Wallingford are always very helpful! I've had Hondas since 2011 and the place has always been excellent from customer service to everything else with addressing any mechani very helpful! I've had Hondas since 2011 and the place has always been excellent from customer service to everything else with addressing any mechanical issues. More

by Timlatifi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Mar 04, 2026 -

Executive Honda responded

Thank you, Tim, for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 02, 2026 -

Timlatifi responded

Confirming the above

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