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Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.8
73 Reviews
4.8

73 Reviews

Write a Review

73 Reviews of Joe Chapman

June 06, 2025

Dealership Rating
Employee Rating

Sean is the best around. Never take my cars anywhere else for servicing. Thank you! More

by COREYIGAMACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Chris Guerin, Jay Marin, Sean McMahon

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Jun 06, 2025

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

May 30, 2025

Dealership Rating
Employee Rating

Incredible service and wonderful staff! I've been going there for over ten years. Always top notch!! More

by janedowling44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dom Nusdeu, Jay Marin, Sean McMahon

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May 30, 2025

Executive Honda responded

Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

April 30, 2025

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Employee Rating

I recently took my car to the body shop after a minor fender bender, and I was thoroughly impressed with the results. They restored my vehicle to its original condition, making it look as if the accident More

by CALVES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking

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Apr 30, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2025

Dealership Rating
Employee Rating

Always courteous and helpful. I’ve been going to Executive Honda in Wallingford for about 20 years and have always been pleased. They are great! More

by lori528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Gina Roberts, Sean McMahon

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Apr 24, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 06, 2025

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Employee Rating

Chris is a pleasure to work with. He always takes good care of me and my car. More

by BEHNFELD26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Ryan Nelson, Chris Guerin

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Apr 06, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 01, 2025

Dealership Rating
Employee Rating

Jay had the service technicians take care of the leak as well as any weak spots that may be problematic down the road. He is an asset to Executive Honda due to his pleasant demeanor and professionalism. More

by MICKEYJREBEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Chris Guerin, Jay Marin, Sean McMahon

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Apr 01, 2025

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2025

Dealership Rating
Employee Rating

Lies from gena to provide a loaner. Gena is horrible communicating . Cold and short. Refused to answer my calls and text More

by bellalopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 02, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 27, 2025

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Employee Rating

My experiences with the service department have always been pleasant. Advisors have always accommodating easy to work with. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nelson, Genna Panaroni, Jay Marin, Sean McMahon, Costas .

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Feb 27, 2025

Executive Honda responded

Thank you for your business and this review, Dave. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2025

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Employee Rating

Experience was great. Ryan Nelson was fantastic, thorough, and professional. The whole experience was wholesome, and I would highly recommend! More

by Natemajor9117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Soto, Ryan Nelson, Dom Nusdeu, Terrance Albert, Rex Bilachie, Bob Repasky, Latoya Grant, Edgardo Davila, Jonathan Cunha

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Jan 31, 2025

Executive Honda responded

Thank you so much, Nate, for your kind words for Ryan and for choosing Executive Honda! Please let us know if we can be of any more assistance.

January 28, 2025

Dealership Rating
Employee Rating

Chris is always a big help when I come in. Never an issue makes me feel like family. More

by JDHOCKING5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Grasso, Xavier Matos, Chris Guerin, Irvin Cerna

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Jan 28, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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