Jimmy Maniatis
Jimmy Maniatis at Mercedes-Benz of Boston

Jimmy Maniatis

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.8
204 Reviews
4.8

204 Reviews

Write a Review

204 Reviews of Jimmy Maniatis

December 20, 2024

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Employee Rating

Had to wait too long while there were available sales people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. More

by Jbozoyan
Service Price Transparency
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Recommend Dealer
No

December 14, 2024

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Jimmy provides excellent customer service. His follow up is impeccable. Always a pleasure to work with him More

by db7297
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Recommend Dealer
Yes
Dec 16, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy's excellent customer service and impeccable follow-up made your experience at Mercedes-Benz of Boston a pleasure. Thank you for sharing this feedback!

December 02, 2024

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Great service. Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! More

by Cfischer3
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Recommend Dealer
Yes
Dec 03, 2024

Mercedes-Benz of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Jimmy and our team at Mercedes-Benz of Boston provided first-class service. We appreciate your support and look forward to serving you again in the future!

November 13, 2024

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Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages More

by Edgboston
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham

Nov 13, 2024

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your loyal business! We're delighted to hear that Jimmy and the rest of the team continue to provide exceptional service. We appreciate your support and look forward to seeing you next time!

November 05, 2024

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The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! More

by mariacurtatone
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Recommend Dealer
Yes
Nov 05, 2024

Mercedes-Benz of Boston responded

Hi Maria, we're glad to hear that Jim and our team provided exceptional service at Mercedes-Benz of Boston. We truly appreciate your kind words and look forward to serving you again! Safe travels!

November 02, 2024

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As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More

by corvis_us
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Michael Robinson

Nov 04, 2024

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Boston provided great service and attention to detail. We appreciate your support and look forward to welcoming you back next time!

October 31, 2024

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Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

by MsCatinboston
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Recommend Dealer
Yes

Other Employees Tagged: Bertrand Plique

Oct 31, 2024

Mercedes-Benz of Boston responded

MsCatinboston, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to know that our customer service has consistently met your expectations over the years.

October 26, 2024

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Employee Rating

Service was courteous, fast, and well-handled. Jimmy kept me in constant contact. Always a pleasure. More

by rlfriedman100
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Recommend Dealer
Yes
Oct 28, 2024

Mercedes-Benz of Boston responded

We love knowing that our team has earned your business and continued providing a level of excellence you can count on! Thank you for the five-star rating! - Mercedes-Benz of Boston

October 20, 2024

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Employee Rating

Horrible service. Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I More

by Nikoleta
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Recommend Dealer
No
Oct 30, 2024

Mercedes-Benz of Boston responded

Nikoleta, I'm sorry to hear about your experience with our service. We strive for transparency and quality in all repairs, so it's concerning to read this feedback. Please reach out if you'd like us to address any unresolved issues or discuss further. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com

October 18, 2024

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excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More

by munzo122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Stoddard, Albert Berisha

Oct 18, 2024

Mercedes-Benz of Boston responded

We're delighted to hear that Jimmy made your experience at Mercedes-Benz of Boston so satisfying. Thank you for the kind words, and we look forward to serving you again in the future!

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