Jimmy Caprile
Jimmy Caprile at Volkswagen of Downtown Chicago
Refer Me

Jimmy Caprile

Expert Volkswagen Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.9
48 Reviews

Chicago Born, Bears fan and Car selling man of action! Live to help and meet as many interesting people as I can along the way! Guiding people to their dream car for a little under 2 years.

4.9

48 Reviews

Write a Review

48 Reviews of Jimmy Caprile

March 13, 2025

Dealership Rating
Employee Rating

Jimmy is awesome person very informative and helpful I’m recommend him to all my friends More

by Kymyatta Ivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Mar 13, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jimmy and all of us at Volkswagen of Downtown Chicago are glad to have you as a customer.

March 13, 2025

Dealership Rating
Employee Rating

They do not help and they are raciest given the current state of our economy system there should not be any racism or discrimination towards any customer in which they are willing to spend a large amount o More

by NALLAH10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 11, 2025

Dealership Rating
Employee Rating

Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. More

by MrChris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2025

Volkswagen of Downtown Chicago responded

Chris, Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 10, 2025

Dealership Rating
Employee Rating

Very good service overall a good experience in and out got the deal that was wanted. Dint give a hard time. More

by Romancorona456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Volkswagen of Downtown Chicago responded

Thank you so much, Roman, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Mar 10, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We’re glad to hear you had a smooth and efficient visit, and that you got the deal you were looking for. We appreciate your feedback and hope to work with you again in the future!

March 09, 2025

Dealership Rating
Employee Rating

Great Fast . Good People to Do Business with . Honest . In and Out With our the Hagle . More

by aldochella44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

March 06, 2025

Dealership Rating
Employee Rating

The buying process was seamless. The sales staff was knowledgeable and Mr Luckett guided us through the closing process by providing clear information and choices. I would recommend More

by valspiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett

Mar 06, 2025

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. Davis and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

March 06, 2025

Dealership Rating
Employee Rating

Avery made my car-buying experience smooth and stress-free! She was knowledgeable, patient, and never pressured me. She helped me find the perfect car within my budget and made the whole process e More

by Rae Mackey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Gathercole

Mar 07, 2025

Volkswagen of Downtown Chicago responded

Thank you, Rae, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Avery and our team, and we look forward to working with you again.

March 05, 2025

Dealership Rating
Employee Rating

Davis was knowledgeable and professional. He made my car buying experience enjoyable, I would recommend Volkswagen of Downtown to everyone More

by Lcribbin55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Avery Gathercole

Mar 06, 2025

Volkswagen of Downtown Chicago responded

It's fantastic to hear that Davis provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

March 04, 2025

Dealership Rating
Employee Rating

They tried to fix my car 5 times and my car is still not fixed More

by NALLAH10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2025

Volkswagen of Downtown Chicago responded

Ndea, we have done absolutely everything for you including towing your car here from Orland Park VW at no charge because they were too busy to work on your car. We have provided loaners free of charge and you even refused to put gas back in the car. We have dropped everything to do everything for you. Everything you have asked, we say yes. You are even having us work on getting you reimbursed a payment from VW Credit. We are doing EVERYTHING to help you out and that is all we ever have done. This is completely unfair

February 28, 2025

Dealership Rating
Employee Rating

Provided excellent customer service, knowledgeable sales staff, quick and efficient service, and commitment to customer satisfaction. More

by MORGANJADA55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Davis Luckett

Mar 02, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

1
...

Dealership Inventory (278 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $28,718
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $31,399
2024 Volkswagen Tiguan
new
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Taos car, priced at $31,509
2025 Volkswagen Taos
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $50,948
2025 Volkswagen Atlas Cross Sport
new
Blue exterior
Automatic
All-wheel Drive
used 2023 Volkswagen Tiguan car
2023 Volkswagen Tiguan
used
Deep Black exterior
Automatic
Front-wheel Drive
used 2022 Volkswagen Atlas car, priced at $32,500
2022 Volkswagen Atlas
used
Pure White exterior
Automatic
All-wheel Drive