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Jim Totten
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Jim Totten
Salesperson
Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
13 Reviews
Have been at this dealership a couple of decades. Have seen the changes in our business all different kind of ways. No matter whats happening with our world. We will need transportation ! Let's find the best one for you! call me. Thx, Jim
Read moreDealership Experience
19 yrs, 7 mos
Industry Experience
40 yrs, 4 mos
Specialties & Trainings
New and Preowned Sales
13 Reviews
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13 Reviews of Jim Totten
November 10, 2024
Norm Reeves service center had friendly service and good follow up. They also provided a vehicle that I could use while my vehicle was being repaired. follow up. They also provided a vehicle that I could use while my vehicle was being repaired. More
by tpool6
Verified CustomerOther Employees Tagged: Elizabeth French, Richard Sanchez , Amanda Fritts
August 27, 2024
Brought a car here within 400 mi check engine light turns on 🥶 they tried to fix it but no help turned back on next day. NOW THEY WONT TAKE MY CALLS on 🥶 they tried to fix it but no help turned back on next day. NOW THEY WONT TAKE MY CALLS More
by Ace
Other Employees Tagged: Frank Raja, Jody Kirk
August 14, 2024
Great buying experience. Be prepared to negociate… and make sure to always read and understand the numbers that the salesperson brings to you to sign! VERY IMPORTANT. Overall Be prepared to negociate… and make sure to always read and understand the numbers that the salesperson brings to you to sign! VERY IMPORTANT. Overall, GREAT EXPERIENCE… but primarily because I was prepared. Customer service was good too. More
by reachaustinw
Other Employees Tagged: Frances O
August 13, 2024
I had a great experience… The salesmen were HUNGRY! But not in a “pressured” bad way at all. Their sales tactics come from more of an “educate the customer” standpoint But not in a “pressured” bad way at all. Their sales tactics come from more of an “educate the customer” standpoint More
by reachaustinw
Other Employees Tagged: Weston King, Francis Olang
July 30, 2024
It was ok. The service person was nice with me, but I made an appointment and it still took two and a half hours to do an oil change. I was able to test drive t The service person was nice with me, but I made an appointment and it still took two and a half hours to do an oil change. I was able to test drive the new Accord touring that’s hybrid. Really nice car, but I am not in the market right now. The oil change was at no cost, which I appreciated. I did expect the dealership to upsell me. It did of course. Those additional recommendations amounted to an additional $800 that I declined at this time. If there would have been one recommendation that was being made I would have probably accepted it, but an $800 trip for an oil change made me feel very suspicious. I know you have a large operation and overhead, but come on guys. I did have to call afterwards and get instructions on resetting my oil change settings because it was not completed with the oil change. More
by Chrisgalland
Other Employees Tagged: Cheyenne Jones
July 12, 2024
Jim, Eric, Phil and the others were good to work with. All were friendly and helpful. All were friendly and helpful. More
by Tpool6b
Other Employees Tagged: Eric Ochoco , Phil
January 26, 2024
Absolutely amazing customer service and an even more beautiful vehicle. Very nice place to do business at. Yvette Garza in finance is absolutely amazing. beautiful vehicle. Very nice place to do business at. Yvette Garza in finance is absolutely amazing. More
by Daniel Estephan
Other Employees Tagged: Jose Torres, Yvette Garza
December 13, 2023
Seamless experience, had the best salesperson one Could ask for. Will definitely recommend this dealer and salesperson ask for. Will definitely recommend this dealer and salesperson More
by Imender
Other Employees Tagged: Abraham Khadra
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