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Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 13

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

September 02, 2022

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Employee Rating

Excellent service. Very friendly. Will have my car serviced there again. Happy it’s close to home. More

by julie46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

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Sep 06, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2022

Dealership Rating
Employee Rating

Staff was kind, however the oil change took almost 2 hours which is pretty ridiculous to me. More

by M.salazar613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 02, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. Here at Rizza Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 29, 2022

Dealership Rating
Employee Rating

From beginning to end the service and the service writer for completely poor will never bring car there again More

by Randyantes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 31, 2022

Rizza Cadillac Buick GMC responded

Randy, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 21, 2022

Dealership Rating
Employee Rating

Great service! Super quick and explained everything I needed done. Price was a bit high but they gave me a small discount which was very much appreciated. Thank you More

by Kelseybischoff01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

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Aug 24, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 21, 2022

Dealership Rating
Employee Rating

Great job! I love the drop off service, once they got done serving my vehicle & drop off to my job. More

by buffie_wrightsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem

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Aug 24, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 19, 2022

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Employee Rating

The customer service by the service advisors is always top notch! It is what makes us come back. More

by mikenmarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 22, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 19, 2022

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Employee Rating

John did an excellent job with keeping me updated on my car and was very polite and everything is running great and he went above and beyond to get me my car back keep up the great work that you do it’s aw More

by dowdy_barbara420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Candace Kostial, Danielle O'Connor

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Aug 19, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2022

Dealership Rating
Employee Rating

They totally suck at their work they lay about it overcharged disrespect for the customer More

by Randyantes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 19, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 18, 2022

Dealership Rating
Employee Rating

Very professional and friendly from check in to pick up. Very satisfied with my service More

by SSSMOKENJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

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Aug 18, 2022

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 17, 2022

Dealership Rating
Employee Rating

The service advisor (Jim M) was great- good communication keeping me updated on my repair. More

by Smokediver226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 18, 2022

Rizza Cadillac Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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