Jim McArdle

Jim was great in explaining all the details and made our whole experience worry free. whole experience worry free. More

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I had been dreading the car purchasing process. Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was Part of my reluctance was due to my repetitively regretful experiences with my local dealership service center. My purchase at Ventura Toyota was a pleasant surprise. With new RAV4's hard to come by I took a look at their used stock. I found one to my liking (thank you Luis for the knowledge & test drive) and started the process. Jim McArdle handled the sale, including my trade in, in a professional and straightforward fashion. While there was not much in negotiations, there were a few points that Jim was very helpful in working through and making me feel good about the transaction. Being in sales myself I appreciated that he took my concerns to management to be worked out in a fair manor. While there was one minor xxxx-up in ordering a part, Jim quickly helped me get this corrected with the service department. In summary, my interactions with sales team and service department has been very satisfactory. It was well worth the drive from Santa Barbara to get this level of service. Thank you, Justin C. More

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Everyone was easy to work with and transparent. Would definitely recommend and return for future purchases. Would definitely recommend and return for future purchases. More

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My wife and I wanted to buy a Toyota Camry and we had 4 choices of dealerships in Ventura County. There is one main reason we bought at Ventura Toyota and that reason is Jim McArdle!! When I talked to Ji choices of dealerships in Ventura County. There is one main reason we bought at Ventura Toyota and that reason is Jim McArdle!! When I talked to Jim on the phone to make an appointment I knew this would work. He was friendly, accommodating, and very knowledgeable about the specific car we were interested in. He knew the answers to my questions without having to put me on hold and look them up or ask someone else. When we arrived at the dealership we enjoyed the smoothest car buying process I've ever experienced in my 50 years of buying cars. The test drive let us confirm we definitely wanted the Camry. Jim gave us a brief demonstration of the cars technology and features. And the smooth transition to the paperwork was seamless. Jim has infinite patience to answer your questions although he will probably anticipate most of them. His guiding us through the whole process made the experience actually enjoyable. We had previously dealt with two other dealerships in the county and Jim is so far above the competition there is no comparison. Coincidently, my brother bought a new Toyota in Virginia recently. After hearing about the bad experience he had with his sales person I knew that Jim was a true professional and "one in a million." Whatever you do, ASK FOR JIM!! More

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Jim is the GOAT. I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found I really dislike dealing with typical sales tactics like bait and switch or pressure to buy add-ons right away so even though I loved the car I found on their website I wasn’t thrilled about the car buying process. Luckily I ended up with Jim as our salesman. The car I wanted was still being built but I got to check out a similar model on the lot and Jim walked me through all the features and available add-ons. He wasn’t pushy or aggressive he simply explained the options and if I showed interest he’d dive deeper and answer every question. I appreciated the transparency and the fact that there were no hidden fees or forced add-ons. When a few issues came up on my end he was incredibly helpful and flexible. My car arrived on time in perfect condition and just as beautiful as I’d hoped. Jim helped sync it to my phone showed me how the controls and touchscreen worked and we took a quick test drive. He answered everything thoroughly. I wrapped up the paperwork with KP who was punctual, friendly and on top of it. He explained each document and even caught a mistake I’d made and let me know he’d already started the refund process which I really appreciated and it shows the integrity of Ventura Toyota. I’d absolutely 💯 recommend Jim at Ventura Toyota to anyone looking for a new or used car. More

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Jim made the whole process smooth, ensuring I felt comfortable throughout. He took the time to help me set up my iPhone and understand the features of my car. The customer service was top-notch. Jim i comfortable throughout. He took the time to help me set up my iPhone and understand the features of my car. The customer service was top-notch. Jim is definitely an asset to the company. More

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It was a pleasure working with Jim. We met on several occasions. He was patient with our endless questions and always very warm and friendly. We never felt like we were bothering him. A We met on several occasions. He was patient with our endless questions and always very warm and friendly. We never felt like we were bothering him. As the relationship and rapport grew we knew we wanted to buy the car from him. This sounds old school, but I think trust matters when making a big purchase. More

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Jim was the BEST! Guiding me through the purchasing process and ultimately giving me a GREAT deal! He was warm, funny and very knowledgeable! I would recommend Jim Guiding me through the purchasing process and ultimately giving me a GREAT deal! He was warm, funny and very knowledgeable! I would recommend Jim McCardle and Ventura Toyota to everyone I know! Marion Swain was also great. No pressure from anyone. Thank you all for the best car buying experience I've ever had! More

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Jim McCardle was just so welcoming and courteous. . he made us feel at home as we asked questions about the vehicle we were interested. He was patient as we negotiated to meet our requirements. The wh . he made us feel at home as we asked questions about the vehicle we were interested. He was patient as we negotiated to meet our requirements. The whole deal wasn’t painful. A true professional. Thanks Jim. More

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Quickest purchase of new car ever. Car was waiting for me, we moved through finance quickly ( with one tiny bump they fixed ) and I was out of there in 2 hours . I appreciate when deal Car was waiting for me, we moved through finance quickly ( with one tiny bump they fixed ) and I was out of there in 2 hours . I appreciate when dealers consider my time as important. More

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