Dealership Experience
21 yrs, 6 mos
Languages Spoken
English
Spanish
181 Reviews
Write a Review181 Reviews of Luis Martinez
June 01, 2024
Luis Martinez was a great sales person for us. He was very patient, not pushy and he didn't try to add on features that we did not want. We looked at vehicles about a month before we purchased and He was very patient, not pushy and he didn't try to add on features that we did not want. We looked at vehicles about a month before we purchased and he agreed that we should do our own research ahead of time so that we knew exactly what we wanted. We were comfortable with Luis, so we called him when we came back. It was a fun process, we joked around, shared stories and he even changed the music in the showroom to our preference. He took his time explaining all the features on the vehicle. If he didn't know the answer to our questions, he would go find the answer immediately. And he also gave us a good deal! Going to Ventura Toyota has changed the negative impression we've had for many years from visiting other dealerships. We would definitely go here again! More
Other Employees Tagged: Marion Swain
May 23, 2024
My husband and I came in looking for a first car for our son who will be graduating from high school in a couple of weeks. Luis greeted us and listened to what we were looking for which was very specific. H son who will be graduating from high school in a couple of weeks. Luis greeted us and listened to what we were looking for which was very specific. He found us the perfect car for our son. He helped us along with the process and was very kind but also professional. We had a great experience with Luis. He has great customer service skills which is very important to me. We felt great about our purchase and I am sure we will be back again!! More
May 19, 2024
Luis is the best ! !!! He helped me pick the perfect car at the perfect price. Couldn’t reccomend this dealership more !! !!! He helped me pick the perfect car at the perfect price. Couldn’t reccomend this dealership more !! More
Other Employees Tagged: Paul Singh
May 18, 2024
If you are looking for great customer service Ventura Toyota is the place to go, If you are looking to purchase a vehicle, Luis Martinez in Sales is the man you want to talk to. He’s kind and very knowle Toyota is the place to go, If you are looking to purchase a vehicle, Luis Martinez in Sales is the man you want to talk to. He’s kind and very knowledgeable with many years of experience and happy customers. I have purchased two vehicles from him and will continue to buy from him and refer all my friends and family to go see him. More
April 29, 2024
They made me feel like i was home by putting in the work to get our business. to get our business. More
Other Employees Tagged: Steve Mares, Marion Swain
April 27, 2024
Luis Martinez has been my go-to-guy for over 11 years! He’s great! He’s great! More
Other Employees Tagged: Ana Nathan
April 20, 2024
Phenomenal Service and Sales Departments. Customer service is consistently outstanding in both departments every time I come in. Customer service is consistently outstanding in both departments every time I come in. More
Other Employees Tagged: Scott Robles
April 19, 2024
Super helpful. Really go out of their way to help you find the right car Really go out of their way to help you find the right car More
Other Employees Tagged: James McArdle
March 02, 2024
Just bought a Highlander from Luis Martinez at Ventura Toyota. We had shopped around and Luis gave us a great deal with the most comfortable/ enjoyable buying experience. This is the second vehicle I hav Toyota. We had shopped around and Luis gave us a great deal with the most comfortable/ enjoyable buying experience. This is the second vehicle I have bought from Luis and when we are ready, I’ll buy another one from him. His level of service and professionalism are the best around. More
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