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Jim Henderson
Refer Me
74 Reviews
I was born and raised in Muscatine, Iowa, and graduated from the Iowa Wesleyan College. I have been married to my wife Melissa for 27 great years! I have been in the Automotive field since I was fourteen years old, and I am very cognizant of the customer's needs. My aim is to deliver excellent customer service, transparency, integrity, and the type of experience you want to tell your friends and family about. When you work with me, I will show you how easy it is to purchase a vehicle. I am proud to say that after the sale, you are still on my mind. I will match you with the correct vehicle, follow up, and ensure you are happy and doing well!
Read moreDealership Experience
35 yrs, 8 mos
Industry Experience
44 yrs, 11 mos
74 Reviews
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74 Reviews of Jim Henderson
March 26, 2025
This Service Writer is always excellent in every way shape and form! Helpful and courteous every time I visit. shape and form! Helpful and courteous every time I visit. More
by earlscottmiller04
Verified CustomerOther Employees Tagged: Greg Bogart, Grant Edkin, Steve Daly, Elizabeth Weber, Charles Wiebel, MC Henderson, Dan Cox, Pete Smillie, Rob Wittmer , All of them.
March 21, 2025
Once again, the staff at Ed Morse has went above and beyond to provide excellent service and support. beyond to provide excellent service and support. More
by RLLONG70
Other Employees Tagged: Greg Bogart, Jake Mussehl, Grant Edkin, Elizabeth Weber, Charles Wiebel, MC Henderson, Brian Wood
March 05, 2025
Dealer did what they were supposed to do and did it in a timely fashion. I was very pleased timely fashion. I was very pleased More
by rgm3549
Other Employees Tagged: Elizabeth Weber, MC Henderson, Dan Cox, Rob Wittmer
March 04, 2025
The purchase of my new 2025 Equinox went smoothly, thanks to Brian Wood, Greg Bogart and Dan Cox. to Brian Wood, Greg Bogart and Dan Cox. More
by DDVAN
Other Employees Tagged: Greg Bogart, Brian Wood, Dan Cox, Pete Smillie, Rob Wittmer
February 20, 2025
The total experience from ordering our new 2025 Suburban to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He unders to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He understands what we want in a vehicle and makes sure that we order what we need to have on the vehicle. Steve kept completing informed from the time it was made, during the transport and upon delivery to the vehicle, even when it was delivered on a Sunday when he was not working. Dan, the finance manager was good to work with and was not pushing but helpful in explaining additional coverages for our new Suburban. Jim, who orders the vehicles was helpful also. And we totally have trust in the Service Department with any of the Service Managers and especially Rob who always makes sure we are satisfied with the Service Department. So for all these reasons, that is why we keep coming back to purchase our new vehicles from this dealership. More
by SPONS709
Other Employees Tagged: Steve Daly, Elizabeth Weber, Charles Wiebel, Dan Cox, Pete Smillie, Rob Wittmer
February 15, 2025
As always - from top to bottom, Service desk, Service Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon sin Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon since coming to town in ‘96. Always fair and upfront, I trust them to treat me right. I couldn’t ask for more. More
by DRIVE_FOR_SHOW
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
January 24, 2025
A+ rating for my experience. MC Henderson is top notch! The entire team was first in class. Thank you very much! MC Henderson is top notch! The entire team was first in class. Thank you very much! More
by ASHAY73
Other Employees Tagged: Elizabeth Weber, MC Henderson, Dan Cox, Rob Wittmer
January 24, 2025
The people on the frontline in the maintenance shop are for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had the experience required to be rated as top rate. That is my opinion only. Plus I too know the Service Manager, Robbie, who does his best to watch over all 100% of the time. Personally, I have had only one instance where I felt the service was not up to par and I brought it to the service manager's attention can tell you it was handled immediately and correctly. More
by davesy
Other Employees Tagged: Elizabeth Weber, MC Henderson, Pete Smillie, Rob Wittmer
January 09, 2025
Robbie was amazing! Got me in and taken care of quickly. Couldn't of asked for beter service Got me in and taken care of quickly. Couldn't of asked for beter service More
by BHERLEIN
Other Employees Tagged: Greg Bogart, Rob Wittmer
January 06, 2025
Routine service call and I was met with positive, pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed and within an hour service was complete. More
by jajohnso52
Other Employees Tagged: D. Lipplegoes
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