Jesus Carrasco-Rubio

Super smooth transaction action as I purchased a vehicle from outside the state. Had the vehicle delivered to my home address at a fair price and timely manner. Vehicle was sold for less than it was actuall from outside the state. Had the vehicle delivered to my home address at a fair price and timely manner. Vehicle was sold for less than it was actually worth, fantastic deal. Car is 3 years old but looked brand new inside and out. Free Carfax report! More

by johnhutchinson05 Verified Customer Verified Customer

Report | Print

I don't think the rating choices here are reasonable. I showed up for service and the bay was closed, door was locked with a note of "Gone for the day". Ended up having to driver over to the BMW side af I showed up for service and the bay was closed, door was locked with a note of "Gone for the day". Ended up having to driver over to the BMW side after searching an empty mini building for someone who could help. Austin was put in a weird situation and did a great job of helping us out. Austin was super helpful and it all worked out. Just don't understand why I was scheduled to a building that noone was work at. I really can't evaluate anything else on the experience with Mini since I never interacted with anyone there. More

by bkristenson Verified Customer Verified Customer

Report | Print

Asked questions about a certain vehicle and pictures other than stock photos. After back and forth with dealer, 2 days later I received video of vehicle. I felt as if I was blown off, my money wasn’t go other than stock photos. After back and forth with dealer, 2 days later I received video of vehicle. I felt as if I was blown off, my money wasn’t good enough. I ended purchasing a vehicle from a different dealer and website. More

Report | Print

Salesperson I dealt with offered $2,000 off MSRP, I countered with a request for an additional $1000 since I would have to pay $800 to $1000 to have it transported to me. Additionally, I provided pictu countered with a request for an additional $1000 since I would have to pay $800 to $1000 to have it transported to me. Additionally, I provided pictures of my trade to show I was quite serious about the purchase and never heard back. Buying and selling a car is all about negotiations. If my offer wasn't acceptable, professionalism dictates that he responds to my offer. I guess he would rather look at the car in your showroom and send videos to the wrong customer, since he sent me a video with someone's else name in the email. That should have been my clue to look elsewhere. More

Report | Print

Walser Rocks! Have had contact with most all the dealership at Walser, always helpful, knowledgeable and professional. BMW and Rosalie did a great job with my new 7 Have had contact with most all the dealership at Walser, always helpful, knowledgeable and professional. BMW and Rosalie did a great job with my new 750ix. More

Report | Print

Great experience, willing to drive car to Colorado! I had a great experience! Jesus was easy to work with and made the car buying experience as painless as possible. He even drove my new car out to me, I had a great experience! Jesus was easy to work with and made the car buying experience as painless as possible. He even drove my new car out to me, in Colorado! Highly recommend! More

Report | Print

Highly Recommend My buying experience was superb. Rosalie, was extremely helpful from start to finish. They were very quick in turn around time and took care of everyt My buying experience was superb. Rosalie, was extremely helpful from start to finish. They were very quick in turn around time and took care of everything themselves. Made my life a lot easier. Definitely recommend Walser BMW for a car purchase. More

Report | Print

Excellent I wanted a new BMW a long time. Rosalie was extremely helpful and is very knowledgeable about your products and what model etc fit my needs. Was not p I wanted a new BMW a long time. Rosalie was extremely helpful and is very knowledgeable about your products and what model etc fit my needs. Was not pushy but shared a lot of facts that convinced me to make the decision I did. I am really happy with my car. More

Report | Print

Best BMW Leasing Experience I went in BMW of Wichita to lease a new BMW and Rosalie was very kind and professional in helping me findthe right vehicle. She put a 100% effort in a I went in BMW of Wichita to lease a new BMW and Rosalie was very kind and professional in helping me findthe right vehicle. She put a 100% effort in all of the requirements I had for my new car and made great suggestions and gave me the best deal possible. Jesus, her team lead was also a great contributor to making everything possible! Rosalie thank you so much for hooking me up!!! More

Report | Print

Good Customer Service Very smooth car buying experience overall. Good customer service from Rosalie, Katrina and Jesus. The car was cleaned and ready to go for the delivery Very smooth car buying experience overall. Good customer service from Rosalie, Katrina and Jesus. The car was cleaned and ready to go for the delivery day. Competitive pricing was also a plus. More

Report | Print