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Jessica Perez
Jessica Perez at Sullivan Cadillac
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Jessica Perez

Sales and Leasing Consultant

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.9
46 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

46 Reviews

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46 Reviews of Jessica Perez

October 25, 2024

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Employee Rating

Service was perfect and on time. Car wash was sloppy… did not dry car sent it out all wet!😩 More

by michaelmasters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that the service was perfect and on time. We understand your concerns about the car wash; however, we use spot-free water instead of drying the vehicles to ensure a better result and make your vehicle look its best. If you would like to discuss this element of our service further, feel free to reach out. We hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

September 26, 2024

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Employee Rating

you do need to be able to handle any pending appointments when someone is out More

by REDROSE67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stefanie in service

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Sep 26, 2024

Sullivan Cadillac responded

At Sullivan Cadillac, we strive to ensure our customers have a seamless experience, and appreciate your 5 star rating. If you have any concerns or would like to discuss this further, please feel free to reach out to us directly. Thank you for your insights! Sincerely, The Sullivan Cadillac Team

May 30, 2024

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We weren’t rushed into the purchase and treated with respect by our salesperson Jessica Perez. We loved her. More

by THINKPINK552003
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 31, 2024

Sullivan Cadillac responded

Thank you, for sharing your positive experience with us at Sullivan Cadillac. We are thrilled to hear that Jessica provided you with excellent service and treated you with respect throughout your car purchase. We appreciate your kind words and look forward to welcoming you back. Sincerely, The Sullivan Cadillac Team

May 05, 2024

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My sales representative was very easy to work with. The sales process and delivery was very good. More

by thomas.g.butler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 07, 2024

Sullivan Cadillac responded

Thomas, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Sullivan Cadillac Team

April 28, 2024

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Employee Rating

Nice showroom, many amenities, clean restrooms. Everyone seemed very nice. Need better printers and WiFi. More

by cjctm1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 01, 2024

Sullivan Cadillac responded

We appreciate your feedback and to say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

May 01, 2024

Sullivan Cadillac responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

April 24, 2024

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Employee Rating

Jessica was great she found just what we were looking for Love this dealership would recommend it to anyone in need of a car or truck More

by RODNEY.BUCKLAND
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Apr 26, 2024

Sullivan Cadillac responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Rodney. We are truly grateful to have a community that is so supportive. Take care! Sincerely, The Sullivan Cadillac Team

April 06, 2024

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No doubt had to be the best experience ever at any dealership I have ever had, I will gladly drive the distance for this kind of service. More

by hnonne03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Jared Reynolds, Ronnie Rodriguez, James Betancourt, Bob Vitrano, Mike Dallett, Reece Vaughan-Edwards , Christina Jones, Jake Jordan, Jeff

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Apr 09, 2024

Sullivan Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

April 01, 2024

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Employee Rating

Mike Dallett was my salesman not Ms. Perez who was rude and dismissive to Mr. Dallett in front of me the customer. The paperwork has some false information on it, incorrect dates and mil More

by ROCKINM1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Mike Dallett

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Apr 03, 2024

Sullivan Cadillac responded

Thank you for your feedback. Here at Sullivan Cadillac, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, The Sullivan Cadillac Team

March 27, 2024

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Employee Rating

Loving my car thanks to Jessica she is an awesome sales representative I will recommend her to everyone, Manager and finance manager is awesome thank you. More

by Gertilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell

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Mar 29, 2024

Sullivan Cadillac responded

Gertilyn, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Sullivan Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Sullivan Cadillac Team

March 27, 2024

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Employee Rating

Very helpful with explaining the extended warranty and also taking time to put the new floor mats inside for me. More

by LGILBERT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Jones

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Mar 29, 2024

Sullivan Cadillac responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Sullivan Cadillac Team

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