Jessica Montez | Page 24

Always a quick and easy visit and I know it’s going to be done right. Thank you! done right. Thank you! More

by AUDREYL_LAROSA Verified Customer Verified Customer

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Overall it was a great experience. The staff was friendly and personable. They serviced my vehicle quickly. The staff was friendly and personable. They serviced my vehicle quickly. More

by CLAIREMADISON Verified Customer Verified Customer

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I am writing to express disappointment with my sales and service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthe service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthermore, the detailing process was subpar, as stickers, plastics, and mesh were still in place. During my first service, Jessica provided excellent customer service. However, oil was sprayed throughout the engine bay, and the dipstick wasn't fully secured. Jessica acknowledged this wasn't standard practice and apologized when we brought the truck back for inspection and cleaning. This incident wasted two hours of my husband's time and should not have occurred. My disappointment is severe, and and my level of confidence in a Chevy dealer to service my truck is severely lacking. What an expensive lesson learned. More

by ctaussie Verified Customer Verified Customer

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The service person was professional and easy to work with. It was a great experience. with. It was a great experience. More

by Chevrolet Driver Verified Customer Verified Customer

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Jessica is the best! Jessica went over and beyond what I expected as I was traveling from out of state. She saved my xxx! Jessica went over and beyond what I expected as I was traveling from out of state. She saved my xxx! More

by bhendrickson Verified Customer Verified Customer

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Diagnosis fee started at $199 then went up to $550 when it was over . I came in with a plastic covering my window and left the next day with the same plastic covering but short $550. I was provided a new it was over . I came in with a plastic covering my window and left the next day with the same plastic covering but short $550. I was provided a new estimate of $400 that I believe but the time Jessica is done wheeling and dealing could easily be $950. I don't think I can trust the numbers game. More

by miltonminaya Verified Customer Verified Customer

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The staff is helpful and very kind, they explained everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. everything so well and really made me feel comfortable. Albert, the finance manager, was the cherry on top, love him. Overall 10/10. More

by Sydney Verified Customer Verified Customer

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My service rep was exceptionally professional and friendly, took care of all my needs, excellent experience. friendly, took care of all my needs, excellent experience. More

by MORRISMICHAELP Verified Customer Verified Customer

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I love all of the staff! They listen to understand and are very thorough in explaining everything! They give great peace of mind! They listen to understand and are very thorough in explaining everything! They give great peace of mind! More

by Djpistolpete Verified Customer Verified Customer

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Service was quick and done and truck was washed after work was done as a good service advisor work was done as a good service advisor More

by sebby276 Verified Customer Verified Customer

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