Jessica Montez | Page 21

East Hartford Chevrolet responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with our team and that your service was completed quickly. Providing excellent service in a timely manner is always our goal, and we're delighted to have met your expectations. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!

East Hartford Chevrolet responded

Thank you so much for your glowing review! We're thrilled to hear that you've consistently had outstanding experiences with us at East Hartford Chevy. Providing top-notch service and ensuring our customers leave happy is always our goal, and we're delighted to know we've been able to meet that standard for you. Your continued support means the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to your next visit!

East Hartford Chevrolet responded

We're thrilled to hear that you had a great experience with us at East Hartford Chevy! Providing excellent service and attention to detail is always our top priority. We're also glad that you found our inventory of new vehicles to be larger and better than before. Your satisfaction means a lot to us, and we're committed to maintaining the highest standards. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

East Hartford Chevrolet responded

Thank you for taking the time to share your positive experience with us at East Hartford Chevrolet! We're delighted to hear that everything has been going smoothly for you so far and that you haven't encountered any issues. Providing excellent service and a pleasant dealership experience is our top priority, and we're thrilled that we've been able to meet your expectations. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know. We appreciate your feedback and look forward to continuing to serve you in the future!

East Hartford Chevrolet responded

Thank you very much for your terrific review! Jessica M. is indeed a tremendous asset to East Hartford Chevrolet. We're thrilled to have her on our team, delivering top-notch service to our valued customers like yourself. It's fantastic to hear that she's a big reason for your repeat business. We're committed to providing exceptional service every step of the way, and we look forward to serving you again in the future. Together, we'll keep making East Hartford Chevrolet the best it can be!

SWT1964 responded

Jessica has been very helpful when I have issues with my car. She will always find to fit me in if I have an issue with the car, one of my headlights were out in that Saturday she got me in for an appointment..

East Hartford Chevrolet responded

We sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our dealership. Your feedback is invaluable to us, and we're deeply sorry that our approach did not meet your expectations. It's unacceptable that you felt pressured by sales calls and encountered a lack of coordination between departments. We strive to provide a seamless and respectful experience for all our customers, and it's clear we missed the mark in your case. We will address these issues internally to ensure they don't happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust and provide a better experience in the future. Please feel free to reach out to discuss your concerns further.

East Hartford Chevrolet responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service center easy and pleasant, and that our employees were welcoming with great positive energy. Providing exceptional service is always our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!