Jessica Minor

I have always been treated well when I come to russ darrow techs have been friendly and have had no complaints about the work done on my car darrow techs have been friendly and have had no complaints about the work done on my car More

by Dottie Verified Customer Verified Customer

Report | Print

Everyone is friendly the service is great nice lounge with treats.1 thing car wash could better. But over u guys are a 10 thank you with treats.1 thing car wash could better. But over u guys are a 10 thank you More

by JONVALDEZ576 Verified Customer Verified Customer

Report | Print

You charge too much for oil changes 97. 00 way too much you need to be around 60.00 00 way too much you need to be around 60.00 More

by sddperry Verified Customer Verified Customer

Report | Print

The work that was completed by the service tech seems to be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I was charged 170+ dollars for the 45 minutes it took to do the repair. I feel this is extreme. More

by AdhucBlandus Verified Customer Verified Customer

Report | Print

When serving customers, it is very nice but you guys when you estimate to price lover it is very expensive you estimate to price lover it is very expensive More

by senaamamud2015 Verified Customer Verified Customer

Report | Print

I would rate Jessica on the top of her profession , I have had issues with one of your competitors over the years and communication has been their downfall , I would defiantly recommend your service depa have had issues with one of your competitors over the years and communication has been their downfall , I would defiantly recommend your service department , thanks Dan More

by bkmdano Verified Customer Verified Customer

Report | Print

I was a little slow at first but realized I was talked into buying a battery, this for you to do the testing on my vehicle. Then mid day I'm like how can my dealer not have one to do the testing with ! Yo into buying a battery, this for you to do the testing on my vehicle. Then mid day I'm like how can my dealer not have one to do the testing with ! You should have got the battery, done all testing then once it was determined I had a bad battery and not a draw ,or bad module offered to sell one. I could have then received a free battery from battery plus incurring no charge at all. I feel that at a minimum I should get reimbursed whatever your actual cost on the battery was ( the difference from what I paid). Also what I believe is a battery install charge of $60.00. I have in the past bought two vehicles from you, this doesn’t seem right to me and will influence my future auto shopping. More

by bluegill55 Verified Customer Verified Customer

Report | Print

Amazing service! Everyone was very friendly and kind. Everything went smoothly and mostly fast. Wonderful staff Everyone was very friendly and kind. Everything went smoothly and mostly fast. Wonderful staff More

Report | Print

Very helpful and friendly service. Did not feel pressured like I felt at other dealerships. Had helpful information and was willing to run different numbers and look at different vehicles options. like I felt at other dealerships. Had helpful information and was willing to run different numbers and look at different vehicles options. More

Report | Print

Love My New Jeep! Jessica Minor and the rest of the team (I wish I remembered the name of the gentleman that helped us over in finance because he was also wonderful) we Jessica Minor and the rest of the team (I wish I remembered the name of the gentleman that helped us over in finance because he was also wonderful) were extremely kind and helpful in finding me a new vehicle that also fit into our budget! They don't come across as pushy, which is what bothers me about many other car dealerships. I absolutely LOVE my new Wrangler and I'm so happy to finally own my dream Jeep. More

Report | Print